Senior Compliance Analyst

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:
The Compliance Analyst is responsible for helping the organization achieve and maintain certifications across various global compliance frameworks. This role works in partnership with cross-functional teams to create, refine, and measure the effectiveness of established controls, playing an integral role in the compliance program.

Essential Duties & Responsibilities:
• Provides support to the Information Security team, with a high attention to detail
• Researches, analyzes, and documents findings
• May influence others within the Information Security team through the explanation of facts, policies, and practices
• Participate as an analyst in the compliance framework, as well as other frameworks as needed
• Supports the automation of manual and redundant activities such as evidence collection for audits
• Participates in projects cross-functional, supporting a variety of outcomes
• Helps identify changes to the global regulatory landscape that might impact the organization and map out and implement changes as necessary
• Partners with the legal team to align compliance activities to regulatory requirements
• Recommends changes to controls and processes and helps measure the effectiveness of operation
• Works within the team to identify, track, and remove impediments to improve our internal auditing process
• Participates in customer facing activities as required
• Participates in the vendor risk management review process as needed
• Participates and/or leads compliance reviews of security incidents and data breaches and creates post incident reviews that highlight issues and/or outcomes that need to be communicated both internally as
well as potentially externally to partners
• Assists in cross mapping controls from one framework to another as new frameworks are considered

Knowledge, Skills, and/or Abilities Required:• Ability to work independently on projects and processes with general supervision
• Practical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirement
• Ability to collaborate with other stakeholders and work in partnership with external auditors and multiple business units simultaneously
• Ability to readily recognize and evaluate the impact of current or potential compliance issues
• Ability to manage multiple activities and events simultaneously, with a strong ability to prioritize multiple tasks
• Ability to work independently and collaboratively with teams that are geographically distributed
• Strong communication skills with the ability to prepare and present well written papers, briefings, and other materials to senior leadership across the organization
• Demonstrated ability to form coalitions amongst disparate groups, with the ability to produce thorough and precise documentation
• Strong and sound decision making skills

 Educational/Vocational/Previous Experience Recommendations:
• Bachelor’s degree in related field or equivalent business experience
• 2+ years of relevant experience
• Hands-on information governance, compliance, or audit experience, dealing with relevant industry frameworks (NIST, SOC, ISO, etc.)
• Preferred: Experience in the software or technology service industry is a strong plus
• Preferred: Experience in enterprise risk management
• Preferred: Security certification such as CISSP, CISM, CIPP, or CISA

Working Conditions:
• Hybrid (2 days in a week)
• 0-10% travel may be requiredFor more information, please go to www.connectwise.com/careers.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.