IT Risk & Compliance Expert

Company Description

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

Job Description

Key Responsibilities  

• Performs evaluation of EITS key technology and/or security risks; 

• Maintains, populates and reviews risk and issue management tools; 

• Engages with management to ensure technology risks and issues are dealt with appropriately; 

• Monitors risk treatment plans to ensure delivery within agreed deadlines and to required quality; 

• Performs policy compliance reviews; 

• Applies appropriate problem solving to ensure adequate approach is taken to manage risks;  

• Raises and manages all regional policy deviations and exceptions; 

• Hosts regional risk reviews and workshops providing expertise; 

• Maintains process management and documentation management standards; 

• Supports internal, external and certification audits such as ISO27001 and client audits as needed; 

• Identifies compliance learning and training needs for EITS, provides training, consultation and support in issue resolution to internal personnel; 

• Serves as liaison and point of contact for new risk issues, including process assistance, tools, tracking status and status of issues advancing to closure;  

• Escalates and facilitates necessary discussions to explore risk acceptance, waivers or policy deviations ensuring traction of issues;  

• Conducts deep dives on risk, compliance, and security-related processes and systems implementing automation where possible while challenging the status quo; 

• Provides statistical information to various levels of management through the use of dashboards; 

• Develops control processes working closely with key stakeholders on writing and documenting processes and controls; 

• Creates and reports on metrics and KPIs to executive management for policy compliance status;  

• Periodic evaluation of EITS Risk and Control Self-Assessment (RCSA); 

• Prepares summaries and analysis for monthly risk related meetings for executive management and actions follow up tasks within time sensitive windows; 

• Focuses on continual improvement of processes across all tasks collaborating with teams across the organization;  

Qualifications

Knowledge, Experience & Qualifications 

• University bachelor degree in Computer Science or related field 

• Posses technical professional certifications CRISC, CISM, CISA, CISSP; 

• 3 years’ experience of working in an IT governance role; 

• Advanced English level; 

• Experience of cross-regional work for a regulated multinational company, regional regulation awareness and/or management; 

• Advanced computer skills and proficiency with Microsoft Excel, Tableau or similar analytical tools a must. Mid-level proficiency with Outlook, Word and PowerPoint; 

• Analysis and research skills to identify anomalies in data and the ability to effectively communicate results to senior management in a time sensitive environment;  

• Use ability as a skilled specialist in accordance with company policies and procedures to complete complex tasks in creative and effective ways; 

• Effective organizational and communication skills, as well as strong problem solving, analytical skills and ability to work independently to perform assigned tasks successfully; 

• Strong oral and written communication skills to work effectively with employees at all levels of the organization; 

• Organized with ability to prioritize and multi-task, as well as able to thrive in a fast-paced environment with time sensitive prioritization; 

• Ability to influence other employees and ensure compliance with policies; 

• Proven previous job stability, including maintaining long-term work relationships with former employers. 

Additional Information

This is a permanent home-based role in Costa Rica. No relocation available.

Culture at Experian

Our uniqueness is that we truly value yours.

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together

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