Senior Presales Consultant - Travel & Transport

 

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

 

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

 

Overview

IDEMIA’s Travel & Transport division is a pioneer of the industry, utilizing cutting-edge identification technologies to provide secure and effortless global mobility for people, vehicles, and objects. We are responsible for hundreds of millions of identity transactions to facilitate global travel. Our business is growing, and we are seeking seasoned professionals who are familiar with the travel industry to help up jointly transform the way the world travels. Join us in shaping the future of global travel.

 

As a Senior Presales Consultant, you will play a pivotal role in translating client needs into effective identity solutions, leveraging a combination of leading proprietary and third-party technologies, technical expertise, creativity, and collaboration. In doing so, you will contribute to the advancement of security, identity and biometric based technologies.

Key Missions

The key missions and responsibilities of the Travel & Transport senior presales consultants are:

1. Understanding Customer Needs: Senior presales consultants at IDEMIA are responsible for comprehensively understanding the specific operational challenges and requirements of clients in various sectors of the global travel market, such as airlines, airports, maritime, mass transit, border agencies and private actors.

 

1. Designing Tailored Solutions: Senior presales consultants use their expertise in IDEMIA's products and services, along with knowledge of third-party solutions, to design solutions that address the unique operational needs and constraints of each client in areas such as Border Control, Passenger Flow Facilitation, API-PNR and so on.

 

1. Providing Technical Expertise: Senior presales possess deep technical knowledge of IDEMIA's products, including biometric authentication systems, secure credentialing solutions, and digital identity platforms. They stay updated on the latest advancements in identity and security technologies.

 

1. Ensuring Collaboration and Communication: They work closely with various stakeholders, including sales and pre-sales teams, project managers, delivery teams, and customers, to ensure alignment between the proposed solutions and client requirements.

Technical Skills

1. Systems Integration: Proficiency in integrating IDEMIA's hardware and software solutions with third-party systems and technologies to create standard or bespoke solutions.

 

1. Cloud Computing and SaaS: Experience with cloud computing platforms (e.g., AWS, Azure) and software-as-a-service (SaaS) models to design scalable and cloud-native security solutions that leverage cloud infrastructure and services.

 

1. Cybersecurity Knowledge: Understanding of cybersecurity principles and methodologies, including encryption, secure authentication protocols, network security, and threat detection, to design robust and resilient and secure architectures.

 

1. Expertise in Biometrics & Identity: Solid knowledge of biometric technologies, including fingerprint recognition, facial recognition, and/or iris recognition, as well as their applications in identity platforms and use journeys.

 

1. Understanding of Security Standards and Regulations: Familiarity with relevant security standards and regulations, such as ISO/IEC 27001, NIST SP 800-63, GDPR, and PCI DSS, to ensure compliance and adherence to industry best practices and secure solution design.

 

1. Project Management: Project management skills to effectively plan, organize, and manage security solution design and implementation projects.

Soft Skills

1. Communication: Strong verbal and written communication skills to articulate technical concepts and solution architectures to both technical and non-technical stakeholders, including clients, colleagues, and executives.

 

1. Problem-Solving: Excellent problem-solving skills to analyze complex operational challenges of customers and develop innovative solutions that address these needs while considering constraints such as budget, time, and regulatory requirements.

 

1. Client Relationship Management: Strong interpersonal skills and client-centric mindset to build and maintain positive relationships with clients, understand their business and operations objectives as well as their security priorities.

 

1. Collaboration and Teamwork: Ability to collaborate effectively with multidisciplinary teams, including sales, delivery teams, product management, and customer support, to ensure alignment between solution design and client requirements throughout the project lifecycle.

 

1. Adaptability and Learning Agility: Flexibility and willingness to adapt to changing project requirements, emerging technologies, and evolving industry trends, coupled with a continuous learning mindset to stay updated on the latest advancements in technologies and best practices.

 

These technical and soft skills collectively enable IDEMIA senior presales consultants to effectively design, communicate, and implement identity solutions that address the unique needs and challenges of clients across the global transportation market.

Growth

As a senior presales within IDEMIA, you will join a growing and pioneering team of experts. We are committed to help you grow in your professional development, and we will jointly embark on a learning journey to further refine your expertise with a diverse set of technical skills, industry knowledge, and soft skills. Via a range of customer engagement, in-house and external training and active project related tasks, you will gain the opportunity for:

1. Gaining a deeper understanding of IDEMIA's products and solutions,
2. Opportunities to gain greater expertise in integration and systems architecture,
3. Gain deeper knowledge and understanding of security standards and compliance, such as ISO/IEC 27001, NIST SP 800-63, GDPR, and PCI DSS, and how to implement them.
4. Opportunities to work closely with clients to enhance customer engagement and consultation skills.
5. Refined communication and presentation skills from engineering through to C-level.
6. Enhance problem-solving and innovation skills.

 

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

 

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

 

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

 

Visit our website to know more about the leader in Identity Technologies

www.idemia.com