Senior Digital Forensics & Incident Response Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Digital Forensics & Incident Response Analyst do at Fiserv?

You will be responsible for conducting investigations and analysis of cyber incidents, data breaches, and security events across Fiserv digital assets. You’ll examine post-exploitation artifacts across Fiserv digital assets with a focus toward extracting and sharing indicators of compromise or details of control gaps in support of live incidents, post-incident investigations, or internal investigations. You will support multiple strategic partners across the enterprise, including HR, Legal, Privacy, Cybersecurity, and Global Security Investigations

What you will do:

• Support the cybersecurity incident response process and other cybersecurity-focused investigations
• Collect digital evidence from a variety of sources, including computers, cloud platforms, mobile devices, logs from applications and aggregation platforms, and network evidence, while keeping forensic principles in mind
• Analyze host and network-based artifacts generated by users and software to reconstruct those activities
• Write detailed notes and reports documenting the steps taken during an investigation
• Work with team members and other internal and external teams and stakeholders to develop forensic processes for new technologies
• Validate, verify, and document new and existing forensic toolsets for use by the team

What you will need to have:

• 5+ years of hands-on experience working in computer forensics and cybercrime investigations
• Experience with network and log forensic analysis, malware triage analysis, disk and memory forensics, networking protocols, packet analysis, and static and dynamic malware analysis
• Experience with incident response tools and techniques, specifically with forensics tools like EnCase, Axiom, Forensic Toolkit, Wiz, Falcon, etc.
• Experience forensically analyzing systems for evidence of compromise, including cloud incident response or forensics with AWS, Azure, or GCP
• Experience in mobile device platforms, including smartphones and tablets
• Experience with legal standards and regulations affecting digital forensics, including GDPR, HIPAA, and others relevant to cybersecurity and privacy
• Experience conducting forensic examinations; preparing in-depth investigation reports into forensic investigations, privacy incidents, and data exposure cases; and visually presenting complex investigation and analysis results
• Bachelor’s degree in computer science, cybersecurity or other technology-related fields, or an equivalent combination of education, work, and/or military experience

What would be great to have:

• Experience in scripting languages like Python and PowerShell
• Certifications like GCFA, GNFA, GCFE, CFCE, GCIH, or GREM

#LI-RM1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.