DevSecOps Engineer

Heidi is on a mission to half the time it takes to deliver world-class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. Today, we have a suite of tools that modernize the way patients receive and clinicians provide care. Heidi Scribe transcribes consultations to generate clinical notes, documents and next-step actions. These tools are being stitched into a platform that will define a new mode of providing healthcare.

We’ve recently raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and we have an ambitious global go-to-market strategy in which we will continue to scale our clinical products. Therefore we’re hiring a DevOPs Engineer to supercharge our software development and security infrastructure and help us build AI tools that clinicians can’t live without.

The Role

We are looking for an SRE / DevSecOps Engineer to join our engineering team working on securely scaling Heidi’s infrastructure as a whole.

As an DevSecOps/SRE Engineer at Heidi, you will play a crucial role in enhancing the reliability and security of our Medical AI Scribe platform. You'll join our dynamic engineering team to ensure that our systems are robust, secure, and scalable. Your expertise will bridge the gap between operational requirements and development, ensuring system reliability, security, and efficiency align with our ambitious growth objectives. 

We know that brilliant people can come from unlikely places; if you have a proven track record of ensuring technically challenging reliable and secure products, regardless of industry, we want to meet you.

What you'll do:

Ultimately you will have the opportunity to work with the engineering mastermind behind Heidi developing Heidi AI products which will change the face of healthcare.

• Cloud Infrastructure: Collaborate with our team to design, implement, and manage cloud infrastructure using AWS and Terraform.

• Monitoring & Logging: Set up and maintain monitoring solutions to ensure high availability and pro-active issue detection.

• Security & Compliance: Ensure cloud resources comply with best practices and work on projects enhancing our security posture.

• Collaboration: Work closely with developers to streamline deployment processes and automate repetitive tasks.

• Continuous Learning: Stay updated with AWS updates, new Terraform modules, and best practices in the SRE/DevOps space.

What we'll look for:

• Familiarity with AWS services (e.g., EC2, S3, IAM).

• Basic understanding of Infrastructure as Code, ideally with Terraform.

• Knowledge of version control, preferably Git.

• Willingness to dive into IT support areas, including MDM and similar systems, when necessary.

• Exceptional communication skills, with an ability to document and explain complex technical topics.

• Strong analytical skills, with a focus on troubleshooting and problem-solving.

• Eagerness to learn, adapt, and contribute to various infrastructure projects.

• A focus on fast delivery with quality.

• Unafraid to get your hands dirty to solve a wide range of shifting challenges and priorities - you need to be comfortable wearing a few different hats.

• Self-starting mindset with high degree of autonomy and ownership in task execution.

• Passion to build in healthcare and leave a legacy for all the patients that Heidi graces.

• Bonus: Any certifications or coursework related to AWS, Terraform, or other relevant tools, and understanding of security best practices and compliance standards (ISO27001, SOC2)

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs.

• We will stop at nothing to improve patient care across the world.

• We design user experiences for joy and ship them fast.

• We make decisions in a flat hierarchy that prioritizes the truth over position.

• We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

• Flexible work with a  hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

• The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

• If you have an impact quickly, the opportunity to fast track your startup career!