Technical Consultant for an expanding data security company

Brno, Jihomoravský kraj, Czechia

Safetica

Safetica protects companies against insider threats, offers data loss protection, and supports regulatory compliance.

View company page

Are you a master at tackling technical puzzles, not afraid to dazzle partners/customers with your expertise, and eager to roll up your sleeves for a product deployment?


If you're seeking a role where your growth matches the rapid pace of our company's expansion, then come join our Customer Support Team led by Michael Skoupý. A team of 8 people who help each other and enjoy a beer together🍻!


With the opportunity to grow, you can gradually specialize in project and customer success management, onboarding newcomers, or product e-learning platform.


WHAT WILL YOU DO IN SAFETICA
  • Resolve product issues and requests raised by customers/partners.
  • Implement, manage, and analyze Safetica product according to the requirements of our customers.
  • Train customers/partners by sharing the technical knowledge and expertise of Safetica.
  • Collaborate with departments (Product Management, Marketing, Sales, etc.) to align the product with various aspects of our business.
  • Participate in cross-team or internal company key projects such as implementation of AI ChatBot for knowledgebase or creation of training materials for e-learning portal.


Requirements

  • Proven experience in Technical Support agenda.
  • English language proficiency at the B2/C1 level.
  • Proficiency in common IT systems, operating systems, and tools, such as CRMs, MS Windows, and M365. Terms such as AD, DNS, and IIS are familiar to you.
  • User knowledge of MS SQL Studio - management of permissions, SQL database load, analysis, browsing/searching, and editing basic data in tables.
  • Strong communication and presentation skills.
  • Self-motivated personality with the ability to bring new ideas/improvements.


WHAT WE BRING YOU
  • Work/life balance - we have a shorter workweek (37.5 hours/week), the option to work in a hybrid mode, 5 weeks of vacation, 5 sick/volunteering days, and flexible working hours.
  • Working onsite or partially from home.
  • Friendly company culture - yeah, claiming that we are one big family is a cliché, but we like to experience stuff together, be it football, bike rides, board games, or a simple beer at the pub while eagerly discussing local politics. Our HR loves planning events such as company-wide grill parties or humbler occasions like Easter green beer gathering.
  • Other benefits you would expect from such a company - free snacks, drinks, vegetables/fruits, relax zone with workout equipment and videogames, a small library, back massages, or an employee referral program.
  • A transparent work environment with open communication where all teams work towards common objectives.


If this role could be a fit and you would like to know more, please send us your CV or LinkedIn profile and we will revert shortly to schedule a short call to get to know each other. Or you can also connect with us at jobs@safetica.com.

Apply now Apply later
  • Share this job via
  • or

* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: DNS MSSQL SQL Windows

Perks/benefits: Career development Flex hours Flex vacation Team events

Region: Europe
Country: Czechia
Job stats:  1  0  0
Category: Consulting Jobs

More jobs like this

Explore more InfoSec / Cybersecurity career opportunities

Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below.