Senior Security Ops Analyst

Somerville, Massachusetts, United States

Full Time Senior-level / Expert
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Testing and Development teams around the world use SmartBear's automation, development and monitoring tools to build better software and applications.

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Quality isn’t just a goal. It’s the whole point.

Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.

Cyber Security Analysts at Smart Bear are responsible for monitoring and triaging cyber alerts.  Best of breed systems across the environment send event logs to the SIEM, providing a rich analytical platform for correlating events that contribute to these alerts.  Analysts are responsible for discovering and escalating any consequent malicious or anomalous activity, which may require incident response. Further, Cyber Security Analysts engage frequently with the Security and Technology engineering teams. They serve as key members in deploying and configuring security controls that protect the constantly evolving infrastructure.  Analysts also partner with external industry experts to understand new developments, pushing security operations to the leading edge of the Cyber Security field.   

You will drive the following responsibilities:

  • Monitor and investigate internal and external cyber threats, leveraging best of breed technologies, through constant engagement with other world class analysts
  • Report status, define tuning requirements, and monitor functionality of security controls
  • Quickly correlate multiple data sources and apply various analytical techniques, to determine the best hypothesis for event activity
  • Constantly learn, illustrate, and apply knowledge on the latest adversarial tactics, techniques and procedures
  • Contribute to real time improvement of internally developed analytics, understanding both technical context and strategic best practices
  • Support tuning and iteration of tools used for monitoring, analysis, and forensics
  • Standardize techniques and procedures, in order to promote automation
  • Maintain awareness of latest cyber security subject matter through a demonstrated hunger and passion for the industry

Position Requirements:

  • Bachelor’s degree or higher in Information Technology or related experience
  • Minimum 2-4 years of Information Security experience
  • Minimum 2 years of experience with antivirus, EDR, intrusion detection systems, firewalls, Active Directory, vulnerability assessment tools, as well as SIEM
  • Baseline understanding of directory based environments
  • Basic understanding of tactics, techniques and procedures following industry recognized frameworks such as MITRE ATT&CK
  • Excellent analytical and problem-solving skills
  • Ability to leverage both open-source and commercial tooling to resolve investigations quickly

Preferred Qualifications:

  • Scripting/Programming (Python, PowerShell, Java, C#, etc.)
  • Familiarity with cloud technologies such as AWS, Azure, Google Cloud and associated services (SaaS, IaaS, etc.)
  • Experience with defensive security tools and operations
  • Certifications: GIAC – GCIH, GCFE, Security+

About SmartBear

At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.   #LI-JG1
Job region: North America
Job country: United States
Job stats:  1  0  0
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