Security Engineer, Incidents

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40  cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

#LI-AP3

Job Description

Are you a problem-solver who is capable of handling incidents both technical and non-technical? We’d love to hear from you 👀

There’s a few things that make our Security team at Wolt quite unique:

⭐️ We’re a cross-disciplinary team which makes us strong: looking after not only security but also privacy and physical security and safety

⭐️ We work across the whole company and report to the CEO office, not buried under an organizational silo

⭐️ We’re a truly Cloud Native, Zero Trust and DevOps company - so much so that we don’t usually even care about those buzzwords

The Wolt Security team is distributed across several locations, and we are looking to fill the role in Finland or Sweden.

In this role you’ll get to:

• Manage security and privacy events and incidents with a full ownership of handling these from detection to root cause analysis, and potentially reporting them to authorities. This is not a SOC role: you will work as an incident manager and a hands-on responder, and not just respond to automatic alerts.

• Collaborate with our Product Engineering, Operations and IT to implement the necessary immediate fixes, fix vulnerabilities and implement long-term mitigations. Some of the long-term fixes may involve changes to how we do business.

• Work with our country operations, Support, product development teams, IT, Legal, and People Ops. This role doesn’t just look at “IT” or “product” issues, but any security and privacy events or incidents in any corner of Wolt. Some of them might not be “technical” incidents at all!

The position requires regular on-call duty, which is separately agreed and compensated.

Over time, your role can evolve depending on your interests and skills. Wolt is a large place and there’s a lot to do! While it is expected that practical incident management and response will take most of your time, we are keen on finding people who have supporting technical skills which they can put into good use when there’s time. Examples of such skills could be exploratory security testing, vulnerability management in software development, working with our SIEM or observability stack, or looking into the security of SaaS services we use.

This position is ideal for someone with a technical incident response background looking to expand their horizons to include less technical commotions, or a former SOC analyst who has seen it all and wants a change. We are looking for at least 2 years of full-time equivalent experience total.

Qualifications

You’ll be successful in this role if you:

• Enjoy digging into a process – technical or non-technical – to find out why and how something happened.

• Are quick to learn nuances in something.

• Are comfortable with Linux, to the level of essential systems administration on the command line.

• Are comfortable scripting your way through boring stuff, for example, in Python or bash.

• Have a strong work ethic, are organized and follow things through.

• Can communicate clearly and provide good visibility to issues as they progress.

• Can see through issues that have many aspects and different - often also non-technical and business-related - considerations.

• Have the skill of becoming friends with developers and internal legal counsels.

• Are not scared of submitting and reviewing Pull Requests.

• You are not afraid of getting to learn the legal requirements of the GDPR, NIS2, U.S. SEC, DORA, EBA, and the CRA, as they apply to incident reporting.

• And as Wolt’s company language is English, you’d need to be fluent in both spoken and written English.

Additional Information

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

For any further questions about the position, you can turn to Product+ Talent Acquisition Partner - Anna Pivovar (anna.pivovar@wolt.com).