CISO, Chief Information Security Officer (Philippines)

CISO, Chief Information Security Officer

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our

can-do culture works together to make the ordinary exceptional.  

Job Summary

Experienced CISO (Chief Information Security Officer) responsible for maintaining the security of information technology and computer systems for our global organization. The CISO will develop and drive a cyber security strategy and framework that is intended to secure our organization’s technology assets, applications, and systems, while enabling and advancing business outcomes.

The CISO will be responsible for implementing an information security program designed to protect enterprise communications, systems, and assets from any potential threats. This role has scope over the operational day-to-day strategy used to secure both company and client, applications, and infrastructure. This role also has responsibility for building strategic initiatives to continually enhance our company’s information security posture.

This position collaborates closely with multiple departments to manage inherent risks and reduce vulnerabilities in software, systems, architecture, procedures, and practices. We need a candidate with strong technical skills, risk management experience, as well as a critical, action-oriented leader who is at ease with cross-functional collaboration.

Position: This position will be remote

Role Reports into: Chief Technology & Production Officer  

Job Responsibilities:  

• Oversee the ongoing development and implementation of company wide information and cybersecurity policies, standards, guidelines, and procedures to ensure information security capabilities cover current threat capabilities.
• Create and direct a risk management program through planning, developing, coordinating, and implementing information technology, disaster recovery and business continuity planning.
• Develop and implement policies for encryption of data transmissions and maintain firewalls to conceal information as it is being transmitted.
• Oversee the implementation of computer system security plans with internal personnel and outside vendors.
• Create, communicate, and implement a process to manage vendor risk, including assessment and remediation efforts to address risks that may result from partners, consultants, and other service providers.
• Develop clear and effective communication strategies with internal and external security teams.
• Collaborate and build positive relationships, embrace innovative ideas, and motivate a high-performing team.
• Provide leadership and direction where highly complex concepts need to be conveyed and implemented across the organization.
• Collaborate with the Executive Office on security operations and provide regular reporting on the status of Information Security.
• Oversee multiple projects and their requirements, while prioritizing critical needs.
• Assure compliance with all applicable laws and regulations.
• Effectively manage an information security budget and monitor for variances.

Additional Requirements: Job Knowledge, Skills, and Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Security..
• 10+ years of experience in information security, with at least 5 years in a leadership role.
• Experience implementing and managing security systems, firewalls, intrusion detection systems, and VPNs.
• Experience managing security audits and assessments.
• Strong knowledge of security frameworks, such as SOC 2, ISO 27001 and NIST.
• Certifications such as CISSP, CISM, or CISA are preferred.
• Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences.

Benefits:   

• Competitive pay based on experience.  
• Positive work culture.
• Stable, full-time employment.

• Company paid health & life insurance benefits. 
• Opportunity for professional development.

About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA).

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com.