Senior Security Operation Centre Specialist

At Deliveroo, it is our mission to build the definitive food company. In order to do that, we’re building a company where everyone can belong, grow and do the best work of their lives. 

As a Senior Security Operations Centre Specialist you’ll be part of a growing Security Operations team who are focused on detecting attacks against a backdrop of an ever-advancing cyber threat landscape with automation at the heart of everything we do. You’ll be responsible for building and maturing our threat detection capabilities and provide support to our incident response, forensics and threat intelligence processes spanning the breadth of the cyber kill chain. While we have some practices in place, you’ll need to help design and mature processes and technology requirements to best support our security maturity journey.

The role is a unique opportunity to directly influence the overall Security Operations strategy where you can harness our existing process and technology investments and bring new ways of working to help us protect our employees, customers, riders and restaurants. As we continue to grow our business, your specialist capabilities will play a key part in our story.

What you’ll be doing

• Build, manage and continuously develop a team of SOC Specialists and Analysts on a 24/7 shift basis
• Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents
• Act as a primary point of contact for any high severity incident; providing direction and escalation where needed
• Guide the design, development and review of threat-detection use-cases to identify suspicious activity across a cloud-centric environment
• Create, develop and maintain security operations playbooks
• Support wider security incident investigations involving Threat Intelligence and Digital Forensics stakeholders
• Support the development of orchestration and automation across key platforms to streamline security incident response processes
• Keep up to date with current security trends, advisories, publications and security research across the threat landscape

Requirements

• Demonstrable hands-on experience in leading shifts in a Security Operations Centre, implementing monitoring platforms and triaging real-time alerts
• Proven experience building threat detection capabilities in a cloud-centric, fast-moving organisation
• Hands-on experience writing complex Splunk and SQL queries
• Practical experience designing, configuring and managing defensive security solutions
• Natural leadership with experience in technical project management
• Demonstrable experience of system administration, particularly across Linux
• Proven knowledge of optimal cloud security configurations, particularly across AWS
• Demonstrable coding experience, with familiarity across multiple languages
• Exceptional communication skills and a collaborative, knowledge-sharing mindset
• Working knowledge of security compliance standards, e.g. ISO27001, GDPR and PCI-DSS
• Capable of working well both independently and collaboratively, whilst keeping calm, under the pressure of an incident with potentially high impact to the business
• Expert at distilling clarity from complex situations to brief stakeholders at all levels of technical knowledge
• Work as part of a 24/7 shift rotation, acting as a primary escalation point of contact for serious incidents
• Coordinate with the UK central security function as needed

Preferred, but not required

• Understanding of IAM cloud security principles 
• Experience with web and mobile-app offensive security techniques
• Experience with Google workspace 
• Experience in a DevOps environment with familiarity of CI/CD pipelines
• Hands-on experience with container technologies and orchestration services
• Knowledge of cloud security data encryption standards and principles

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.