Incident Response Team Member

Role Purpose

This is an exciting opportunity to work with a team of high performing individuals on a major project for Control Risks. The individual will be part of a team responsible for contingency planning, preparation and responding to incidents on client’s sites, and providing a high-profile security presence when required.

The Incident Response Team (IRT) has been created to provide physical protection to our client’s personnel, assets, and sites. Whilst also providing assurance that incidents affecting the client are managed and resolved safely, lawfully, efficiently and in accordance with all project and company policies and procedures and aligned with all business deliverables.

The IRT will be on call seven days a week for deployment, enabling the provision of specialist incident response capability whenever required. Upon request the IRT members may also provide instruction on related subjects to the client, stakeholders and other contract employees. Control Risks aims to provide its clients with a 24hr service, and the IRT may be required to respond outside of normal office hours should the need arise, but the shifts will predominately be during the day.

Tasks and Responsibilities

The IRT core responsibilities are:

• Provide specialist asset and property protection to client/stakeholder premises, buildings, and sites.
• Ensure all incident management conforms with company SOPs, including their development where required.
• Ensuring the health, safety and wellbeing of all client’s staff, subcontractors, and members of the public.
• Maintenance of all equipment and vehicles allocated to the team ensuring serviceability and in safe working condition at all times. To ensure that the vehicle handover & serviceability protocol is completed at the beginning and end of each shift.
• Mentor other contract personnel and stakeholders with regards to incident response where required.
• Support the creation of training material enabling the provision of training to the team, clients, and selected stakeholders.
• Provide asset and property protection to client and stakeholder premises which may involve active trespasser mitigation response.
• Actively promote and embed compliance with project and company policy, procedures, and initiatives.
• Ad hoc support to the contract and operational delivery teams as directed.
• Support the Specialist Security Manager in carrying out site reviews and audits as required.
• Carry out penetration testing as required.
• Assist with the leadership and management of Control Risks’ personnel and other resources at an incident or response situation, with the aim of safely bringing the incident or operation to a conclusion.
• Any other task that is required for the role.

Requirements

Essential

• Significant security industry or other relevant experience in a front-line role within a security response position.

Preferred

• Event management experience.
• Asset/property protection.
• Have an awareness of the response in illegal occupancy/trespass situations.

Qualifications and Experience

Essential

• SIA Close Protection Licence with L2 Award in Physical Intervention (or intent to gain PI).
• or SIA Door Supervisor Licence including Physical Intervention.
• Full UK Driving Licence.

Preferred

• L2/L3 Award in Physical Restraint.
• L2/L3 Award in the Safe and Effective use of Restraint Equipment.
• PUWER 98 Awareness/Practical/Assessor.
• L2/L3 Award in Conflict Management.
• L3 Award in First Aid.
• IOSH/NEBOSH/COSHH.
• CTTLS/PTTLS or equivalent.
• Advanced Driver (IAM/ROSPA or equivalent).

Behaviours

All employees are expected to display behaviours reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence.

• Contributes to good team spirit
• Flexible and highly responsive approach.
• Positive “can-do” attitude
• Committed team player.
• Cheerfulness under pressure.
• Commitment to operational excellence.
• Meticulous attention to detail.

Competencies

Solutions Focused

• Owns problems, identifies, and works with the right people to solve problems quickly within own remit and wider team(s).
• Be prepared to make decisions and effective implementation of those decisions.
• Implements plans to ensure objectives are achieved or exceeded; focuses on delivery. Shows and encourages a determination to achieve high standards.

Client Centric

• Anticipates the needs of clients and addresses those. Provides the best possible service to our clients, ensuring the client is at the heart of everything we do.

One Firm

• Builds strong relationships through common goals, individual contribution and support in times of need.

Commercial Acumen

• Understands how and where own and team’s activities contribute to the financial success of organisation; understands and acts upon the financial factors that influence the business.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

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