Compliance Manager

ABOUT THE ROLE

To head up the Compliance Team and lead the Workman group’s compliance strategy ensuring that the Firm delivers effective and efficient practices and policies which complies with legislative and regulatory requirements.

The Compliance Team is responsible for advancing and empowering a “risk-aware culture” based on ethics and integrity across the Firm. It works in partnership with all levels of staff to give integrated legal, risk and regulatory advice and support. The role gives exposure to other regulatory bodies like RICS, Licensing Authorities, The Financial Conduct Authority (FCA) and Information Commissioner's Office (ICO). This role will cover all entities including Workman LLP, Workman Facilities Management and Workman Turnbull (our French company).

WHAT MATTERS MOST IN THIS ROLE

Communication and building strong professional relationships is paramount to this role. In addition to the external regulators listed above, it also includes working with key internal stakeholders and the heads of our support functions such as HR, IT, Finance and Health & Safety.

You will be passionate about keeping abreast of changes to recent legislation whilst ensuring the Firm’s policies and procedures are kept up to date and compliant with the applicable ISO Standards. You will have the confidence and knowledge to advise the Management Board on any necessary compliance matters whilst also delivering comprehensive training to the rest of the firm, including Data Protection/GDPR, fraud and cyber security.

You will be required to conduct periodic internal and external audits and assist the Heads of Departments with their necessary requirements.

You will also contribute to the assessment of prospective new contracts and management agreements to ensure that terms and conditions relating to data protection and GDPR are appropriate.

Other duties will include:

• Assist the Partners with the receipt and distribution of clients’ audit questionnaires, including those from client-appointed independent auditors, attendance at audit meetings and inspections, and assist in the collation and submission of required responses.
• Manage the Firm’s responses to subject access requests (SARs) received from both internal and external data subjects, in accordance with data protection laws and abiding by the terms and conditions of contracts and agreements that the Firm has entered into.
• Work proactively to identify potential areas of compliance risk to the Firm; develop, implement, design and control systems and corrective action plans to remedy issues.
• Update our internal intranet with important information regarding policy and procedural changes.

WHAT WE EXPECT FROM YOU

You will have experience working in a similar level role ideally within the real estate or a commercial industry.

You should have a proactive, practical, and positive approach to work.

The role includes supervising a small team, so previous management experience and skills in motivating and developing team members is required.

Excellent and professional communication skills with the ability to work well under pressure and to tight deadlines. Commercial acumen is essential.

Ability to multitask and manage a large number of complex cases simultaneously.

WHY WORKMAN?

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
• A full-time contract (35 hours a week) offers the core hours of 10am – 4pm, allowing additional flexibility to what time you can start work.
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.

This job description does not form part of your contract of employment and the duties may be amended from time to time.