IP Network Engineer

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Do you hate black boxes? Do you love to automate repetitive tasks? Do you love learning new technologies? Are you a coder who likes networking and servers?  The successful candidate will be a critical member of Service Delivery Environment / Rogers High Speed Internet team charged with operations and support of a DNS, DHCP and traffic traversing through Service Delivery IP Network. This position entails the care and feeding of a robust environment, in addition to interfacing directly with NOC, Engineering and Vendors to understand potential issues and provide remediation. The successful candidate will interact with product management and product development to understand operational requirements, implement new software components and product upgrades, and stay abreast of system performance and ultimately the customer experience. Please note that background checks are required as a condition of employment.

What you will be doing: 

• Support and Monitor Service Delivery Environment West in a 7/24 environment
• Write automation code for troubleshooting and monitoring infrastructure at scale.
• Running high availability services in a production environment.
• Document all MOPs and processes.
• Ensure effective change management discipline is used.
• Be available for On-Call duties
• Take ownership and strive to do work you're proud of. You believe in spreading (and acquiring) knowledge through collaboration
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

What you will bring:

• Previous experience in Server and Network infrastructure.
• Bachelors in Engineering or similar discipline.
• Experience or certification with Cloud Computing platforms like Amazon Web Services (AWS).
• Advanced knowledge with network and Internet Protocols (i.e.: DNS, RADIUS, SMTP, POP3, IMAP, HTTP, HTTPS, NNTP, NTP, NFS, SNMP, LDAP, BGP, OSPF etc.),   analysis, deep packet inspections.
• Competency in listed scripting language (PowerShell, Python, C++, etc.)
• Ability to write SQL queries
• Understanding network security authentication and authorization as it relates to network flows and the delivery of applications and services
• CCNP (Cisco Certified Network Professional).
• CISSP (Nice to have).
• CEH (Nice to have).
• Ability to prioritize and multitask.
• Excellent verbal and written communication skills with the ability to explain technical concepts in business terms
• Willingness to learn new technologies and maintain industry knowledge.

 
Schedule: Full time
Shift: On Call
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 311496
 
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.  

Successful candidates will be required to complete a background check as part of the hiring process. 
 
Posting Notes:  Technology