Deputy Chief Information Officer of Operations (Senior Public Service Administrator, Opt. 3)

Position Title:  Senior Public Service Administrator, Opt. 3

Agency: Department of Innovation and Technology

Posting Date: 07/01/2024

Closing Date/Time: 07/15/2024

Salary: $8,486-$17,767/Monthly ($140,000-$150,000/Yearly Anticipated Starting Salary)

County: Sangamon

Number of Vacancies: 1

Plan/BU: None 

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Innovation and Technology must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

 

Posting ID 38964

 

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution

 

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire a qualified candidate with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Deputy Chief Information Officer (CIO)of Operations for the Department of Innovation and Technology (DoIT), supporting the Department of Children and Family Services (DCFS). In this role you will plan, advise, direct, manage, and coordinate the Information Technology (IT) Operations Program for DoIT-DCFS, which includes the Project Office, Application Service Desk, and the Cloud Architect. In addition, you will manage Information Security for DoIT-DCFS, oversee and manage the Platform Systems Support and serve as a full-line supervisor to a team of IT professionals. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

 

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

 

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Responsibilities

35%       1.            Subject to management approval, serves as the Deputy Chief Information Officer (CIO)of Operations for the Department of Innovation and Technology (DoIT), supporting the Department of Children and Family Services (DCFS):
•    Plans, advises, directs, manages, and coordinates the Information Technology (IT) Operations Program for DoIT-DCFS, which includes the Project Office, Application Service Desk, and the Cloud Architect.
•    Formulates, develops, implements, and interprets statewide policies and procedures relating to areas of oversight. 
•    Coordinates and monitors next-generation information technology delivery of all third-party information technology infrastructure used for all business processes across the Assigned Agency.
•    Serves as an IT senior leadership team member, contributing to the development and execution of assigned agency-wide IT strategy and ensuring alignment with DoIT-DCFS standards, strategies, and delivery capabilities.
•    Reviews, analyzes, and evaluates the effectiveness of existing and proposed programs, policies, procedures, and organizational methods, monitoring to ensure/verify compliance with federal, state, and DoIT-DCFS, requirements. 
•    Drives incident, problem, change, release, configuration, availability, and capacity management with regard to DCFS-DoIT IT applications. 
•    Develops long-range plans for DoIT-DCFS application support and monitors progress toward accomplishment of same.
•    Plans, develops and implements methods, systems, and examination procedures designed to effectively monitor DoIT-DCFS IT governance. 
•    Initiates and develops plans to enhance office functions and operations.
•    Directs, controls, and coordinates the planning and development of Department projects and related activities.
•    Collaborate with the DoIT Chief of Learning and Development to manage and implement the learning and development functions for DoIT/DCFS.
•    Confers and consults with the DoIT-DCFS Chief Information Officer (CIO) providing input on budget preparation and expenditure monitoring.
 

Job Responsibilities Continued

20%       2.            Manages Information Security for DoIT-DCFS:

• Under direction of the DoIT-DCFS CIO and the DoIT Chief Information Security Officer, manages and implements security controls for DoIT-DCFS IT systems.
• Manages the information security monitoring/reporting system and incident reporting and tracking system, addressing elevated critical issues, problems, questions, etc., to the DoIT-DCFS CIO and DoIT CISO.
• Manages and directs staff and/or participates in performing protective or corrective measures when a security incident or vulnerability is discovered.
• Reviews staff reports regarding security violations, including the accidental or intentional destruction, disclosure, modification, or interruption of information that may cause serious financial and/or information loss and manages implementation of corrective measures.
• Apprises DoIT-DCFS CIO and DoIT Chief Information Security Officer (CISO) of findings and informs of corrective measures implemented or advises/recommends and oversees the implementation of corrective measures for the most critical/highly complex security violations.
• Monitors security processes, operations, systems, and/or functions to ensure all are following:
  • Compliance with relevant regulations such as PCI, HIPAA, PII, FISMA
  • Security risk standards such as CISSP, ISC2
  • Control standards such as NIST, ITIL, COBIT, COSO,
• Manages and guides staff on identified issues, problems, and /or concerns.
• Maintains awareness of new or modified industry or legislative regulations and standards and keeps staff apprised.

15%       3.            Oversees and manages the Platform Systems Support for DoIT-DCFS:

• Provides oversight, direction, and guidance to staff maintaining and enhancing several technology platform technologies specific to DoIT-DCFS.
• Develops DCFS Platform Systems Staffing Plans for review and approval by the DoIT-DCFS CIO.

Job Responsibilities Continued

15%       4.            Serves as a full-line supervisor:
•    Assigns and reviews work. 
•    Provides guidance and training to assigned staff. 
•    Counsels staff regarding work performance. 
•    Reassigns staff to meet day to day operating needs. 
•    Establishes annual goals and objectives. 
•    Approves time off. 
•    Adjusts first level grievances. 
•    Effectively recommends and imposes discipline, up to and including discharge. 
•    Prepares and signs performance evaluations. 
•    Determines and recommends staffing needs. 
•    Monitors provisions of contractual agreements, ensuring all provisions are adhered to and effectively recommends termination or renewal of contracts of consultant contracts.
5%         5.            Speaks on behalf of the DoIT/DCFS Chief Information Officer:
•    Speaks to private, state, and federal agencies regarding DoIT-DCFS IT operational needs, including related procurements and maintenance.
•    Represents the DoIT-DCFS CIO at meetings and conferences, relative to operations standards and policies. 
•    Presents information to others with clarity and precision.

5%         6.            Keeps abreast of new developments in the Information Technology (IT) field:
•    Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on IT products, vendors, techniques, and procedures.
•    Attends demonstrations and exhibitions related to assigned operations.
5%          7.            Performs other duties as required or assigned, which are reasonably within the scope of duties enumerated above.

 

Minimum Qualifications

1.            Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in Information Technology, Management Information Systems, Information Security, Computer Science, or a related field.

2.            Requires prior experience equivalent to four (4) years of progressively responsible IT administrative experience in a public or business organization.

Preferred Qualifications

1. Five (5) years of professional experience serving in at least one of the following roles: IT Operations Manager, Infrastructure Engineering Manager or Information/Cyber Security Manager.
2. Five (5) years of professional experience developing, implementing and interpreting departmental IT policies and procedures.
3. Four (4) years of professional experience with multiple compliance regulations such as PCI, HIPAA, PII. FISMA.
4. Four (4) years of professional experience with multiple security/risk standards such as CISSP, ISC2.
5. Four (4) years of professional experience with multiple control standards such as NIST, ITIL, CoBiT, COSO.
6. Five (5) years of professional experience speaking and interpreting to private, state, and/or federal agencies on IT operational programs and services.
7. Five (5) years of professional experience administering protective or corrective measures when a security incident or vulnerability is discovered.
8. Four (4) years of professional experience supervising professional staff.
9. Ability to coordinate and manage projects and related activities of work associates to achieve desired results.
10. Ability to estimate and budget for future needs, including personnel, hardware, software, and associated services.

Conditions of Employment

1.            Requires the ability to verify identity.

2.            Requires employment authorization to accept permanent full-time position with State of Illinois.

3.            Requires the ability to pass a position specific, agency required background check.

4.            Requires self-disclosure of criminal history.

5.            Requires the ability to travel in performance of duties.

6.            Requires the ability to work overtime including scheduled, unscheduled, short notice, evening, weekends, and holidays.

7.            Requires the ability to work outside of normal hours to meet deadlines.

8.            Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.

9.            Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.

10.         Requires the ability to lift and carry objects or equipment weighing up to 20 pounds This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.

Work Hours: Monday-Friday 8:30AM-5:00PM

Work Location: 4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222

Agency Contact:

Brittany Vespa

Brittany.Vespa2@illinois.gov
Posting Group: Leadership & Management

 

Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Innovation and Technology’s discretion.

Statement of Economic Interests: 

This position is subject to Statement of Economic Interests filing as required by the Illinois Governmental Ethics Act. 

 

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com