Coordinator II, Information Security

Who we are:

Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and innovation.

As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers’ vital applications run continuously, perform optimally, and scale with business needs.
 

Why Join Us?

• Meaningful and Fulfilling Work
• Inspiring and Caring Leaders
• Global Talent Center
• Recharge Your Potential
   

Job Responsibilities

• On a daily basis, this role will be responsible for the provisioning of all onboarding/off boarding requests and implementation of new user requests utilizing Active Directory and other product lines.
• This position will also coordinate with customers, vendors, and internal departments to manage requests accordingly
• Provide administration of access to data and systems as defined such as file shares and applications
• Complies with all legal privacy laws including Sarbanes Oxley and IDM controls, processes and standards
• Primary responsibility for the creation and optimization of onboarding and offboarding as well as other relevant IAM scripting
• Mentoring and ensuring team members receive required approvals are obtained prior to granting user access to requested resources.
• Participate in defining and implementing overall access and authorizations, security strategy, policies, and procedures.
• Perform regular account audits and provide permission reporting in response to audit requests.
• Work with department leaders to understand business requirements, information technology standards, information security policies, and other considerations that influence how identity and access solutions and services should perform and operate using a risk-based approach.
• Ensure identity and access services perform according to defined processes and comply with applicable information security requirements.
• Perform other duties as assigned.
   

Job Qualifications

• High school diploma, technical certification in a related field or equivalent experience. 
• 1-3 years of experience with Active Directory, LDAP profile, or Azure AD configuration
• 3-5 years of experience with Okta and ADFS
• 1-2 years of experience working with security software and tools
• Experience with Incident & Request management workflows (e.g. ITSM, Remedy)
• Understanding of joiner, mover, leaver processes
• Intermediate understanding of IAM concepts such as least privilege, Role based access control, and access governance.
• Knowledge or familiarity with ITIL processes and methods. ITIL Foundations certification preferred
• Strong technical and non-technical communication skills
• Ability to establish and maintain high levels of customer trust and confidence
• Experience in working within a globalized environment in terms of strategy, policies and procedures.
• Ability to work independently, efficiently manage time, demonstrate grace under pressure, flexible.
• Empathetic perspective on the customer point of view.