Director of Security Operations

About the Team

Help us build the world's most trusted on-demand, logistics engine for delivery! We're building a team of great minds to help us secure and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and dashers.

About the Role

The Director of Security Operations will lead and manage the Incident Response and Detection Engineering teams and the from within the Information Security department. This critical role is responsible for ensuring the organization's security posture by proactively identifying, investigating, and mitigating cybersecurity threats and incidents. The Director will work closely with the CISO to develop and implement strategic plans, policies, and procedures to enhance the company's security operations. 

You’re excited about this opportunity because you will…

• Work directly with the CISO and other senior leaders to align the Security Operations strategy with the overall business objectives and risk management framework
• Develop and implement a roadmap for continuous improvement of the team's capabilities
• Collect and analyze information security threat intelligence to proactively identify and assess threats that could impact DoorDash. Collaborate with security teams outside DoorDash to integrate threat intelligence into the organization's incident response plans
• Lead the response to information security incidents, including investigation of, countermeasures to, and recovery from cyber attacks, unauthorized access, and policy breaches. Engage, interact, and coordinate with incident responders and law enforcement
• Define and monitor service level agreements (SLAs) and key performance indicators (KPIs) for MSSP engagements
• Evaluate and implement advanced threat detection technologies and techniques to enhance the organization's detection capabilities 
• Hire, mentor, and train security engineers, fostering a culture of continuous learning, knowledge sharing, and collaboration within the Security Operations team
• Prepare metrics reports and dashboards for Security Operations and communicate the effectiveness and value of Security Operations to the CISO, senior management, and other relevant stakeholders

We’re excited about you because you have…

• 12+ years of experience with at least 8 years in a cloud-production environment or equivalent industry experience. 7+ years of people management experience within an information security domain. Must have experience leading Incident Response functions
• Experience providing technical leadership and guidance, and thinking strategically and analytically to solve problems
• Excellent understanding of information security operations related frameworks and standards (e.g., MITRE Att&ck and SANS Critical Security Controls)
• Excellent communication, presentation, and stakeholder management skills
• Exceptional collaboration and partnership skills, with the ability to build strong relationships with key stakeholders across the organization, including IT, legal, compliance, human resources, and business units.
• Familiarity with Security Orchestration, Automation, and Response (SOAR) platforms and their implementation
• The ability to work in a very fast-paced and diverse environment and are comfortable wearing multiple hats in support of getting to strong security outcomes
• Led with a people-first approach, is able to facilitate a conversation rather than dictate it, and is empathetic to divergent viewpoints

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 5/26/2024.

California Pay Range:$233,600—$350,000 USDColorado Pay Range:$220,700—$350,000 USDHawaii Pay Range:$220,700—$330,900 USDNew Jersey Pay Range:$220,700—$350,000 USDNew York Pay Range:$220,700—$350,000 USDWashington Pay Range:$220,700—$350,000 USD