Security Analyst II

Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud-based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business. 

Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.

Deepwatch recognition includes:

• 2023, 2022 and 2021 Great Place to Work® Certified
• 2023 and 2022 Forbes America’s Best Startup Employers
• 2023 and 2022 Fortress Cybersecurity Award
• 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
• 2022 Cigna Healthy Workforce Silver Designation
• 2022 Cybersecurity Excellence Award for MDR

Security Analyst II

Reporting to the Squad Manager, Security Analyst II provides descriptive analysis; who, what, when, and where but are more focused on the explanative analysis of an event; why and how. These individuals demonstrate a curiosity that is tempered with training and experience. They are capable of developing greater context to events, allowing for more in-depth analysis and leveraging this to develop patterns of behavior in a client. They will develop findings and make recommendations to tune environments as well as facilitating communication with the other members of the customer analyst team.

Deepwatch provides critical cybersecurity products and services to power the cyber defense for enterprises which makes the digital world a safer place for folks like you and me. Using cybersecurity best practices, you will monitor and secure complex customer environments utilizing  industry leading technology such as Splunk, xSOAR, CrowdStrike and more.

In this role, you’ll get to:

• Monitor the SIEM for suspicious events and anomalous activity
• Triage security events for criticality & do in-depth analysis on incidents to maintain SLA
• Validate suspicious events and incidents using open-source and proprietary intelligence sources
• Effectively document and manage incident cases in our case management system
• Notify assigned customers of security incidents and interface with customers to provide investigatory support and additional information as needed
• Handle escalations from Tier 1
• Keep up-to-date with information security news, techniques, and trends 
• Identify and report any gaps in log collection or reporting as soon as possible to the customer and Deepwatch Engineering 
• Report all operational issues or problems to the Shift Lead 
• Report any changes in customer environments to the Lead Analyst 
• Document new tools and techniques and disseminate them to the rest of the team including playbook creation
• Mentor and assist Tier I analysts with professional development 
• Attend meetings and have value added conversations with customers
• Develop an area of specialty with the goal of becoming a subject matter expert

To be successful in this role, you’ll need to:

• Demonstrate experience managing security incidents and handling escalations from Tier 1
• Possess experience with SOAR, Ticketing Systems and Threat Intelligence platforms
• Analyze & triage alerts with a mix of ticket resolution, researching forensics events and ad-hoc projects
• Investigate the type of attack and the data or systems impacted
• Monitor SIEM (Splunk preferred). Within Splunk, should be at or above a power user  level - should be able to read and understand SPL.
• Review SIEM alerts to see their relevance and severity
• Make determinations on when to escalate to Tier 3
• Mentor and assist Tier I analysts to help prioritize events
• Oversee & configure security monitoring tools
• Have experience with malware analysis, both static & dynamic, be able to review a hash in VirusTotal and  look in the EDR console to identify what the malware is doing
• Be proficient with  ports & protocols
• Correlate cross functional logs sources 
• Have Log Analysis experience including  in-depth header analysis and review Linux/macOS/Windows  logs
• Be responsible for ticket hygiene & documentation 
• Be comfortable communicating with customers in meetings
• Identify & reports any gaps in log collection or reporting as soon as possible to the customer and Deepwatch Engineering 
• Advanced  email analysis
• Demonstrate ability to monitor alerting through multiple cloud environments 
• Document new tools and techniques and disseminate them to the rest of the team (playbook creation)
• Conduct full packet capture analysis & host forensics (Windows)
• Communicate effectively to Team Leads, Managers & Customers as needed
• Have a Degree in Information Security or Information Technology or equivalent experience
• Possess scripting experience - python or regex preferred
• Possess cybersecurity certifications a plus:
  • SANS, EC-Council, CompTIA, GCIA, GCIH, CEH, CySA, Net+/Sec+

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States; 
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.

Statutory Pay Disclosure:

For applicants in NYC, CO, CA, RI, and WA, the salary range for this role is $74,375 to $105,000+ stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

What We Offer:

Deepwatch is excited to provide benefits designed to support team members and their families. Including:

• Medical, dental, vision, and disability insurance
• Flexible Time Off (FTO), 9 company holidays, sick leave and 8-Weeks Paid Parental Leave
• Unique professional development benefits, starting at $3,000 annually
• Wellness contests and monthly educational programs
• 401(K) retirement program with employer match
• Learn more here: Deepwatch Benefits

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.  Please review our DEI Statement here.

Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact recruiting@deepwatch.com for further information.

All Deepwatch employees are expected to:

• Be interested in and able to work remotely from a home office when not at a corporate office
• Pass a pre-employment background and drug screen in accordance with applicable laws

Deepwatch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information.