Data Cent. Security Specialist, Data Center Security Specialist

Job summary
At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

For our data centers at Frankfurt we are looking for a Data Center Security Specialist (DSS) to coordinate our day by day security operation. Our ideal candidate is detail-oriented, innovative and professional. S/he has experience in delighting customers, teamwork, and continuous improvement. The DSS will be responsible for coordinating physical security operations, for reviewing, evaluating and prioritizing requests and tickets and for guiding and influencing the Contract Guard Force and other stakeholders, ensuring also local implementation of the cluster strategies into the security operations. S/he will cooperate with Data Center Managers to devise security strategies and to improve the overall operational security within our Data Centers. This position is to be 80% operational and 20% tactical. S/he will report to the Cluster Security Manager.


Key job responsibilities
• Coordinate day-to-day activities and site security operations
• Coordinate with Operations and Safety managers for facility operations
• Provide guidance and leadership to contract security provider personnel.
• Evaluate the contract security provider performance and service delivery and request corrective actions from vendors as needed
• Foster working relationships to educate data center stakeholders on false alarm reductions
• Extract metrics and observe improvements by looking at and analyzing data
• Verify Data Center security programs are delivered to meet defined global security standards
• Assist in all media integrity related Programs
• Assist in the training of new and existing personnel on behavioral compliance to security policies and procedures
• Handle escalations and resolve tasks delegated and/or assigned to the team
• Draft reports and prepare presentations on the status of physical security operations
• Collaborate with managers in writing and implementing security policies, processes and procedures based on regional or global security initiatives.
• Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards
• Participate in site audits, inspections and walk-through
Identifying, discussing and bringing forward issues and solutions to senior team members

Basic Qualifications

• 1+ year of experience working in a standards-based security and safety professional work environment
• 1+ year of experience collecting, analyzing, and utilizing data to drive process and system improvement, and effect quality assurance
• Proficient in all Microsoft Office tools
• Possess excellent verbal and written communication skills and ability to read, write and speak fluently English
• Must be able to travel between local sites as needed
• Valid driver's license. This position requires driving a personal vehicle between company locations regularly.

Preferred Qualifications

• 1+ year working in an operations, physical security or equivalent environment
• 2+ years of experience collecting, analyzing, and utilizing data
• Basic knowledge of physical security systems and their operation, including access control, intrusion detection and video surveillance
• Experience with workflow ticketing
• Ability to deal with technically challenging situations and ask for guidance when required
• Demonstrates emotional intelligence to use mistakes and errors as learning opportunities
• Ability to deal with ambiguity in the absence of standard operating procedures, escalating to management as required
• Strong attention to details and problem-solving skills;
• Ability to maintain composure under pressure
• 1+ years of demonstrated leadership skills
• 1+ years of incident response & management experience
• 3+ years of experience with Microsoft Office tools
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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