Security Engineer, Incident Response

Because you belong at Twilio

The Who, What, Why and Where

Twilio’s Threat Detection and Response (TDR) team is responsible for detecting and responding to all security incidents on Twilio’s complex global network. TDR Security Engineers support this mission by working across the organization to identify and collect useful sources of data, understand security architectures and capabilities, oversee our holistic vulnerability management program, and lead our incident response efforts.

Who?

Twilio is looking for an exceptional Security Engineer who lives the Twilio Magic and has a demonstrated track record of monitoring networks on a global scale and documenting security issues. They also have:

• Demonstrated experience in Security Engineering and Security Operations, preferably at a technology company, and in a PaaS or SaaS environment
• Proficiency with SOAR systems and tools to automate manual security processes
• Ability to develop and follow runbooks, troubleshoot technical issues, and recognize and identify patterns
• Linux command line skills, as well as programming or scripting experience
• An ambition to learn and develop new skills in Security
• Commitment to sharing experiences and good security practices with colleagues and the community
• Exposure to open-source software projects
• AWS, GCP, or other large cloud platform experience

What?

As a Senior Security Engineer, you will live the Twilio Magic values:

• Be an Owner: Conducting daily operations tasks including monitoring logs for anomalous (or malicious activity), investigating alerts, and triaging events
• Write It Down: Developing inter- and intra-team practices for detection, forensics, and general security
• Ruthlessly Prioritize: Engaging with cross-functional partners to identify and understand new data sources, tune false positives, and centralize data in aggregation platforms
• Draw the Owl: Assisting internal investigations around employee misconduct and external investigations related to Twilio’s infrastructure and services
• Don’t Settle: Utilize and improve our use of security tools such as: DDoS mitigation, intrusion detection, log aggregation, forensic collection, and WAF products
• Be Bold: Contributing to the development of our in-house security automation framework

Why?

At Twilio, maintaining customer trust is our top priority. Keeping that in mind, doing the right thing when things go wrong requires extraordinary discipline and technical leadership... And that’s where you fit in!

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

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In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro: $109,824 - 151,008

Rest of Colorado: $96,096 - 132,132

Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

• Prescription Drug
• Dental
• Vision 
• Flexible Spending and Health Savings Accounts
• Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

• Short and Long Term Disability Insurance
• Life and Accidental Death & Dismemberment Insurance
• 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

• $65 per month work-from-home stipend
• Up to $50 per month for wellness expenses and activities
• Up to $30 per month to use towards books/eBooks

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