Global Security Operations Center Analyst (GSOC)

Washington, D.C.

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Everbridge
Critical events happen every day that threaten safety, interrupt supply chains, and disrupt operations. Rapidly pinpoint threats and automate response.
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The Global Security Operations Center Analyst is part of the Professional Services team at Everbridge. The Analyst contributes as part of a 24/7, 365 team to provide intelligence and operational support to their assigned account. The Global Security Operations Center Analyst will be responsible for monitoring open-source media, proprietary Everbridge software, third-party subscription services, and other sources in real-time to detect and evaluate threats to personnel, facilities, supply chain, and technology.
Requirement: 6am to 2pm  OR 1pm to 9pm shift

What you'll do;

  • Provide intelligence support to clients based on custom requirements.
  • Actively monitor open-source media, proprietary Everbridge software, third-party subscription services, and other sources in real time for events that could affect business operations and personnel.
  • Support the development and maintenance of Business Continuity plans
  • Triage life-safety-related calls and implements client response SOPs.
  • Open Source Intelligence collection and analysis of regional trends and events to provide timely, comprehensive, customized intelligence products to decision-makers.
  • Support the production of travel security briefs, threat assessments, and other intelligence products.
  • Support daily intelligence products for wide distribution, ensuring the reporting is timely, accurate, actionable, and in accordance with reporting criteria.
  • Deliver oral and written threat briefings to members of the Client’s security team or business leadership teams.
  • Develop and deliver training on subjects such as active shooter and workplace violence response, hurricane preparedness, and traveler safety and security.
  • Monitor social media for reputational, brand, and event-related threats

What you'll bring:

  • 3+ years experience in intelligence analysis, global security, business continuity, incident response or a related field required.
  • Foreign travel experience and knowledge required.
  • Experience with business continuity planning required.
  • Experience with Everbridge software and tools strongly preferred
  • Foreign language knowledge is strongly preferred.
  • Strong knowledge of intelligence collection and analysis.
  • Very strong writing and analytical skills
  • Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint
  • Knowledge of Google Earth and Maps

Skills:

  • The Ability to...
  • Monitor and evaluate intelligence threats, based on the client’s on-demand requests.
  • Correctly identify changes in the security environment and proactively communicate threats to key stakeholders and employees.
  • Provide analytical support to security investigations.
  • Author quality reports – both standard deliverables and on-demand custom requests.
  • Adhere to timelines and deadlines.
  • Write succinctly with beneficial analysis.
  • Access information through in-depth research.
  • Ability to deal with large volumes of information.
  • Establishing and maintaining positive professional rapport with other analysts and
  • Support the organization through:
  • Enhanced trip briefings
  • Meeting and events assessments
  • Expatriate briefings
  • Business Continuity planning
  • Quarterly country rating updates and customization
  • Ongoing work, to include, at a minimum:
  • Threat assessment and research
  • Social media monitoring
  • Investigations support
  • Others as required
  • Regular operational work, including:
  • Weekly Security & Intel meetings
  • Department meetings
  • Collaboration meetings
  • Basic research and reading around information and intel
  • Others as developed or required
Bridger Culture: 
At Everbridge, we have a mission that matters – to keep people safe and businesses running during critical events. Our “Bridgers” join Everbridge to make a positive impact on the world through their work. The core of our company culture is built around making a difference. Our people are dedicated to solving problems during difficult times and challenging situations as our software was built to save lives. We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission. Our environment is dynamic, and our culture is constantly evolving and expanding in order to provide the best employee experience. Click here to learn more about what we do. Passionate about our mission? Want to #BeTheBridge? Apply to be a part of our team today! Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Job region(s): North America
Job stats:  12  3  0
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