Senior Professional Services Consultant

Our Professional Services team builds and maintains relationships with customers in order to deliver exceptional quality services and mission-critical security solutions. Consultants will focus on deploying and enabling SentinelOne solutions in complex enterprise environments meeting both technical and business needs.

What are we looking for?

• Possess a customer-centric approach.  Must truly enjoy working with customers, establishing strong relationships and managing expectations with great results.
• 5+ years of cybersecurity experience with 3 - 5 years in a field services role (professional services, pre-sales, etc.)
• Strong knowledge of security technologies, architecture and operations and experience in advising customers on best practices
• Knowledge of threat handling, incident response and SOC operations 
• Proficient in Windows, MacOS and Linux operating systems
• Working knowledge of network concepts (TCP/IP, routing, LAN/WAN, etc.)
• Good understanding of Active Directory and cloud architectures
• Thrives in a multitasking environment and can adjust priorities on-the-fly
• Due to the nature of this role, US Citizenship is REQUIRED

What Will You Do?

• Deliver implementation, enablement and advisory for SentinelOne product lines specializing, which includes EDR/XDR, Cloud Workload Protection, Identity, Deception and other products
• Deliver solutions that protect Active Directory and provide identity-based deception strategies
• Basic understanding of FedRAMP and ability to deliver solution in those environments
• Consult with customers to build collaborative architecture, success criteria and project plans for implementation customized to their business objectives
• Work with customers as a trusted advisor helping guide them on ongoing security best practices, platform management and product usage
• Represent and advocate customer needs/issues cross-departmentally.
• Continuously improve methodologies, deliverables and process to create an unparalleled Customer Experience

What skills and knowledge should you bring?

• Hands on (operational) experience with various cybersecurity and networking solutions (SIEM, firewalls, Endpoint security, IDS/IPS etc)
• Technical understanding of incident response, computer forensics, network and application security
• Training and enablement services delivery experience
• Prior experience delivering solutions in FedRAMP environments
• REST API scripting proficiency

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building events