Endpoint Security Engineer

Manila, Philippines

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Xendit
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Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia and the Philippines. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across in SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.

Mission

Our vision is to build digital infrastructure for Southeast Asia, supporting customers from fast-growing startups, NGOs to multinational enterprises such as Traveloka, Lazada, Garuda Indonesia, Suzuki, and Ciputra. 

Your mission as part of the Xendit information security team is to provide fast and useful first technical assistance on endpoint security. An excellent Endpoint Security Engineer must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

Responsibilities

  • You will be the first point of contact for Xendit’s staff seeking technical assistance via service desk portal for endpoint security
  • Determine the best solution based on the request/issue and details provided by Xendit’s staff
  • Conduct security onboarding training to new joiners
  • Deploy endpoint security tools to Xendit’s staff devices
  • Improve and maintain the  enterprise mobility management, endpoint protection platform, identity & access management, data leakage prevention and collaboration platform security
  • Collaborate with vendor to remediate the unresolved requests/issues
  • Record events and problems and their resolution in logs
  • Identify and suggest possible improvements on endpoint security program

You may be a good fit if

  • Proven experience as a help desk technician or other support role for MacOS and open source environment
  • Tech savvy with working knowledge on enterprise mobility management, endpoint protection platform, identity & access management, data leakage prevention and collaboration platform security
  • Good knowledge of modern application architecture such as public cloud infrastructure, microservice, container, CI/CD, and database as a service
  • Able to work in uncertainty, learn fast and execute fast
  • Able to prioritize multiple tasks in a dynamic working environment
  • Excellent communication skills in English
  • Bonus Point if you have been working on highly regulated environment with compliance requirement such as PCI DSS, ISO 27001, HIPAA or GDPR
What we care about
  • Solve for the customer first: You build what customers want. You think about what is right for customers, not what is easiest for you
  • Demonstrate mastery of honey badgery: You make ambitious goals. Then execute…no matter what stands in the way. When knocked down, you get up
  • Take on challenges willingly and can be trusted to execute: You can be trusted to get things done right the first time quickly. You hit your deadlines
  • You’re like us: You smile a lot, think work is fun and don’t take yourself too seriously. You measure yourself against the best and believe feedback is the breakfast of champions. You follow the golden rule.
  • You’re remarkable: People naturally talk about how awesome you are. If we can’t find someone who raves about you then it’s unlikely we will too.
Job region(s): Asia/Pacific
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