(Poland) Technical Support Consultant (networking)
Warsaw, Masovian Voivodeship, Poland - Remote
SupportYourAppOutsourcing customer service 🎧 from the reliable company: 🧑💻 ISO Certification 👨💻 30+ Languages 👩💻 Expert Teams. Outsourced 24/7 Email, Chat & Voice Support.
Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.
Join our team as a Technical Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited? Let's see what it takes.
What you will do:
- Always be up-to-date with the cutting-edge technology;
- Apply the latest and greatest customer happiness practices;
- Provide omni-channel support (via phone, email, chat, social media);
- Communicate with developers and other departments of various IT-companies;
- Become a product expert and constantly grow.
- Fluent English;
- Experience in Technical/Customer Support;
- Strong troubleshooting skills;
- Technical background related to networking (VPN/firewall/Amazon/Azure services, network as a service, cloud networking);
- Basic understanding of cybersecurity, working experience with ISP;
- Customer oriented and responsible attitude.
Will be a great plus:
- Experience with Zendesk or similar CRM system;
- Experience with engineers;
- Technical background.
- Remote work;
- Flexible schedule or fixed schedule;
- Competitive compensation;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program).
Who are we?
SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.
Please, note that we accept CVs in English only.
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
More jobs like this
Explore more InfoSec / Cybersecurity career opportunities
Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Analyste CERT / Incident Responder junior (H/F) jobs
- Open SOC Analyst jobs
- Open Senior Cybersecurity Engineer jobs
- Open Analyste CERT / Incident Responder senior (H/F) jobs
- Open Electronic Warfare Advanced Tactical Trainer jobs
- Open IT Security Analyst jobs
- Open Information Security Officer jobs
- Open Senior Information Security Engineer jobs
- Open Consultant SOC / CERT H/F jobs
- Open Cyber Security Specialist jobs
- Open Consultant infrastructure sécurité H/F jobs
- Open Information Systems Security Officer (ISSO) jobs
- Open Security Operations Engineer jobs
- Open Staff Product Security Engineer jobs
- Open Senior SOC Analyst jobs
- Open Product Security Engineer jobs
- Open Staff Security Engineer jobs
- Open Staff Information Security Engineer jobs
- Open o365 Security Architect jobs
- Open Infosec Risk Manager jobs
- Open Cybersecurity Consultant jobs
- Open Chief Information Security Officer jobs
- Open Fortinet Firewall Engineer jobs
- Open Cyber Security Architect jobs
- Open Ingénieur DevSecops H/F jobs
- Open Application security-related jobs
- Open Risk assessment-related jobs
- Open Network security-related jobs
- Open SaaS-related jobs
- Open Governance-related jobs
- Open Pentesting-related jobs
- Open Java-related jobs
- Open Analytics-related jobs
- Open ISO 27001-related jobs
- Open Clearance-related jobs
- Open Vulnerability management-related jobs
- Open CISM-related jobs
- Open Security assessment-related jobs
- Open DevOps-related jobs
- Open APIs-related jobs
- Open IAM-related jobs
- Open Threat intelligence-related jobs
- Open Malware-related jobs
- Open Splunk-related jobs
- Open Kubernetes-related jobs
- Open CISA-related jobs
- Open DevSecOps-related jobs
- Open Terraform-related jobs
- Open IDS-related jobs
- Open GDPR-related jobs