Cybersecurity Platform and Solutions Team Lead

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

Datacom operates three Cybersecurity Operations Centres (SOC’s) in Wellington, Auckland, and Brisbane from where we provide our managed SIEM and our full stack of Cybersecurity services.

Our Security Operations Centre is a well-established team made up of Cybersecurity Analysts, Engineers, Devops Engineers and Incident Responders who have been managing customers, both commercial and government, for over 10+ years. We are a matured operational team that not only responds to security events, incidents, and triggers, but a fully-fledged operational team that hunts for anomalous, suspicious, and potentially unwanted activities within our customers environments.

We Partner with industry leaders to provide our services and to provide you with a broad technical skillset, certifications and experience.

This is an exciting time of growth, and our driven team need to grow to meet the increased demand and activity.

About the Role

The Team Leader is a leadership role within the Cybersecurity Managed Solutions team and is primarily responsible for leading the day to day operations of the Cybersecurity Operation Centres/ Platforms and Solutions functions and teams across Australia and New Zealand, and to ensure the team operates effectively with its delivery aligned to industry best practice.

What you’ll do (Basics)

• Be a Technical escalation point for team members
• Manage the Engineering team and task scheduling
• Manage operational processes
• Adhere to agreed SLA and KPI, measurement of these, management, and reporting.
• Optimise frameworks, processes and operating procedures
• Mentor junior team members and lead their development
• Team incident response capabilities and leadership
• Be Responsible for Business continuity process
• Customer engagement and interaction at an operational level

What you’ll bring

• Good knowledge of Australian and New Zealand Security market conditions and key players
• Technical understanding of Security and possesses in-depth knowledge on network, endpoint, threat intelligence, as well as the functioning of specific applications or underlying IT
• Knowledge of many major security vendors’ products and solutions
• Minimum 2 years in a similar team leadership role and/or Minimum 2 years in a Senior Cybersecurity Role
• Experience in a Managed Security Service Provider (MSSP) environment.
• Ability to communicate technical concepts and align them with client business goals and objectives
• Experience in working with security tools such as: SIEM, anti-malware, endpoint security and EDR, URL and application control, IDS/IPS, email filtering
• Experience working in ticketing systems and handling workflow

Due to the Nature of the Clients you will be working with you will need to be an NZ Citizen/Permanent Resident and have the ability to pass additional security clearances or have lived in the 5 eyes for the last 5 years. We do however consider work visas for other opportunities across Datacom so please keep an eye on our careers page for any roles of interest.

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

If you are keen to be part of a great team, please apply online! All applications will be treated in the strictest confidence.