Information Security Senior Analyst - Customer Success and Sales Enablement

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
About the role:
The Information Security Customer Success and Sales Enablement Senior Analyst will be responsible for establishing trust and for supporting information security initiatives related to acquiring and maintaining customer relationships.  With guidance from the team leadership, this individual will oversee the Information Security focused customer risk assessments, contracting, and externally facing communications with customers.  The individual in this role must have excellent communication and organizational skills to manage processes and liaise with various groups within the business.

Primary Responsibilities:

• Maintain the security questionnaire repository used for answering customer questionnaires during third party risk management activities
• Maintain artifacts for customer third party risk management activities, including whitepapers and use of RFP tooling
• Ensure appropriate security documentation and guidance is available and current on Confluent's websites
• Manage and coordinate customer audits and assessments
• Review, redline, and negotiate customer contracts regarding security related clauses
• Perform research and analysis and keep current with information security, governance, and third party risk assessment knowledge and emerging technologies

Requires Skills and Experience:

• Bachelor’s degree required plus a minimum of 4 years’ experience in Information Security and Compliance
• Strong IT acumen and experience applying new technology to monitor and improve business processes
• Experience with a combination of the following: SOC, ISO 27001, HIPAA, HITRUST, PCI, FedRAMP, CSA, CIS, NIST

Additional Qualifications:

• CISSP, CISA, or equivalent certification completed or currently in progress
• Excellent verbal communication, organizational and planning skills.
• Knowledge and understanding of SOC, ISO 27000, HIPAA, HITRUST, PCI, FedRAMP and other regulatory standards
• Prior experience reviewing and negotiating security clauses within customer contracts a plus
• Able to understand general business concepts and apply them when communicating with diverse groups of people
• Interpersonal skills to work as a team member and as a liaison

Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.
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