Sr Information Security Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

• Provide administration and support of SailPoint IIQ products
• Manage a fully integrated, highly available application environment
• Provides in-depth technical development of efficient application systems utilizing established standards, procedures and methodologies.
• Responsible for assisting with the development and maintenance of SailPoint IdentityIQ solutions.
• Installing, upgrading, patching, deploying, configuring, programming, testing, and documentation in a complex enterprise IAM solution.
• Troubleshoot complex account issues with in multi-directory enterprise solution, Log investigations, vendor escalation, process change development, incident and problem management, change management, Supply work estimates for tasks.
• Review and support technical components for complex applications, monitoring of infrastructure components
• Plan and execute ITIL activities for incidents, problems, changes and enhancements
• Provide thorough incident investigation, diagnosis, and resolution
• Communicate effectively with peers, quality control, testing, and other technology teams
• Display a strong focus on documentation and standards
• Utilize knowledge of Linux with basic scripting skills for platform support

Qualifications

• An Ideal candidate would have proven experience within IAM application integration, audit, operational risk management, or technology.
• Someone with strong problem-solving and analytical skills as well as having excellent written and verbal communication skills and the ability to build strong stakeholder relationships
• 4+ years of relevant IAM experience working with IIQ 7.x+ , Identity integrations, including one or more of Active Directory, LDAP, ServiceNow and other cloud / federated Identity Management systems
• Identity & Access Governance knowledge including Role based access control, access requests and certification
• Solid experience in Agile development processes and DevOps culture
• a learning mindset and keen interest to build your knowledge of User Access Management
• Knowledge in infrastructure technologies such as UNIX, Windows, Active Directory, LDAP, and load balancers
• Experience with scripting (JavaScript, PowerShell) and SQL queries

For positions in California (outside of the Bay Area), we offer a base pay of $119,970 - $204,030, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

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