Security Operations Engineer

Lisbon, Portugal

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Cloudflare, Inc.

Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.

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About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.

The security team at Cloudflare is focused and committed to helping secure both Cloudflare and our customers. The security operations team is responsible for helping keep all the moving parts in order while we work towards that goal. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  

What you'll do

The security operations team collaborates with all parts of the security organization, helping the department operate smoothly and efficiently. This growing team, based in our Lisbon office, works with the product security, infrastructure security, Detection and Response, Governance Risk & Compliance, and Strategic Programs teams to ensure all of the tooling, software, and services necessary for a security team are operating efficiently, kept up to date, and providing value to the organization. 

A security operations engineer’s work includes triaging incoming reports from various programs (Incident Response, Vulnerability Management, Bug Bounty, Vendor Compliance), managing and configuring automated tooling (network scanners, code scanners, fuzzers, etc.), deploying changes with configuration management, and building automations for the team's processes. 

Examples of desirable skills, knowledge and experience

Security operations engineers take part in a wide variety of tasks and projects across the broader security team. One individual is not expected to know everything, but a working knowledge in several of the following areas is required: 

  • Bug bounty systems, including triage, validation, and impact assessment
  • Vulnerability report validation, criticality scoring, triage, and follow up as required
  • Automated scanner configuration and report triage and validation
  • Incident response, including triage and investigation of security incidents
  • Workflow automation with tools like Jira
  • Scripting experience (Bash, Python, Golang)
  • DevOps and configuration management with tools like Terraform, Ansible, etc.
  • Security testing web-based applications

We are looking for security operations engineers with hands-on experience in a SOC-like (Security Operations Center) environment and the ability to act as a squad leader.

We are seeking a candidate who can exhibit leadership skills such as:

  • Ability to prioritize and monitor tasks
  • Coaching skills to support and nurture junior team members
  • Good communication skills
  • Willingness to learn collaboratively with the team
  • Hands-on, people-first approach to leadership

The successful candidate will be self-motivated and results-driven, able to work independently and to collaborate with other teams, and capable of working in a fast-paced, high-volume environment.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

Tags: Ansible Automation Bash Cloudflare Compliance DevOps DNS Golang Governance Incident response Jira Nonprofit Privacy Product security Python Scripting SOC Terraform Vulnerability management

Region: Europe
Country: Portugal
Job stats:  16  1  0

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