ServiceNow Product Manager – Security & GRC

Company Description

Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivaled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not see renewable energy as part of the solution – we believe it must be the solution. With us, you will shape a career that is truly forward-facing with many amazing opportunities and offerings to match.

But there is more work to be done – that is why we need you to join!

Job Description

ServiceNow is one of our strategic platforms in Statkraft. Our goal is to enable digital transformation within our organization, which will allow us to provide our customers and users with personalized and seamless experiences, optimize our operations, streamline our internal processes, and ultimately drive growth and profitability, in compliance with country specific laws and regulations.

The core platform team is responsible for the day-to-day development, management and maintenance of the ServiceNow platform. This team provides overall strategic direction, ongoing administration, and extends ServiceNow as a strategic platform across the business.

The ServiceNow department currently counts 14 employees and growing, and is organized as a product-oriented team. We are now strengthening the team with a Product Manager for the ‘Security & GRC’ product.

Your role: 

As a Product Manager, you will be responsible for the development and delivery of all agreed capabilities and related processes towards the Security department, covering the areas of Security Architecture, CSIRT (operational security) and Governance, Risk & Compliance.

You will:

• Be a liaison between your customers and the platform team.
• Act as primary point of contact for the relevant customers and stakeholders.
• Own the customer relationship to identify, prioritize, model, and document business, process, and data requirements.
• Capture customer and user requirements.
• Ensures requirements are understood, developed, tested, and delivered according to specification.
• Support the testing effort.
• Work with stakeholders to drive improvements, innovation, and adoption.
• Work closely with the rest of the ServiceNow team to plan, estimate, manage, and deliver releases.

There is a great flexibility in the role and depending on your profile, skills, and experiences, you may also cover the role as Subject Matter Expert and/or Solution Architect.

The role reports to the Head of ESM & ServiceNow. 

Qualifications

Who are we looking for?

We consistently look for people who are:

• Passionate about what they do.
• A continual learner (forever inquisitive for self-improvement).
• Self-motivated, creative, structured, and disciplined.
• Positive and a great team member.
• Able to work with all levels of seniority across IT and the wider business.

Your profile: 

• Sound technical background.
• Solid experience with ServiceNow.
• Experience with understanding and supporting business processes.
• Experience with managing stakeholders on different hierarchical levels.
• Experience with managing business and technical requirements. 
• Experience from IT Security & GRC will be considered a plus.
• Experience from Agile way of work will be considered a plus.
• Higher relevant education at a university level. 
• Good communicator, verbally and written, in Norwegian and English.

Additional Information

What we offer

With us, you'll share a career that is truly forward-facing with many amazing opportunities and offerings to match. This includes:

• Unlimited learning opportunities at various levels of the organisation
• The chance to grow your career alongside a truly global network of experts, leaders, specialists and graduates from different countries and backgrounds
• The opportunity to work somewhere with pride, and be able to honestly say “My work is contributing to saving the planet”
• A work culture that puts emphasis on the individual, offering flexible working solutions, and work-life balance principles
• Statkraft offers competitive terms of employment and benefit schemes, and we’re a trusted employer that puts the safety of our people first. We believe that a safe and healthy working environment is a matter of choice, not change

Statkraft manages critical infrastructure and services in several countries. We conduct background checks on qualified applicants before hire.

Location: The position will be located at the head office in Lilleaker, Oslo.

Contact information: For further information please contact Simen Johnsen, Head of ESM & ServiceNow, Phone: +47 913 46 855, email: simen.johnsen@statkraft.com.

Deadline: 10th of April 2023