Senior Network and Security Engineer

As a Senior Network & Security Engineer (Level 3/ SME), you will be part of the Managed Network & Security Team, dedicated to improve our customers environments through automation and optimisation. Great customer experience success is measured by our customer systems compliance and availability.

You will:-

• Provide third level technical expertise and operational support for the network and security service requests and issues
• Be the final escalation point for such technical knowledge and expertise.
• Lead workshops that identify trends and problems within customer environments
• Develop new solutions that improve our customer environments
• Develop permanent corrective fixes and deploy following appropriate change processes
• Document solutions and knowledge in Logicalis knowledge management system
• Mentors junior engineers to help develop their skills

Requirements

• Significant hands-on experience in LAN /WAN networks and optimisation including managing wireless devices, VOICE and network security.
• A cherry topping, if you have Aruba, Cisco Meraki, Palo Alto, Fortinet security and SDWan experience.
• An analytical and systematic approach to issue resolution, coupled with excellent relationship management skills will see you excel
• Strong passion and desire to develop and share knowledge
• Traits in line with our company values - key to this role would be: “Obsessed” with customer outcomes, being “Action” orientated and possessing an innate sense of “Teamwork”

Benefits

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About Logicalis Asia Pacific MSC Sdn Bhd

Logicalis Asia Pacific Sdn Bhd is a division of the Logicalis Group, an international IT Solutions Integrator who employs 7,000+ staff, across 65 locations worldwide. With operations in Melbourne, Sydney, Brisbane and Cyberjaya, Malaysia. Logicalis Australia enables organisations to transform their internal capabilities and gain greater business value from their IT investment, and is widely regarded as a best-in-class leader of its field.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we'll be glad to facilitate.