Information Security Consultant (Cloud Service Delivery)

Company Description

Why are we here?

You may not know our name but we can guarantee you know our work – all we do has a positive impact on life, health and the environment. Eurofins is by your side every day, from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate. Our global and diverse network of companies offers a stimulating start-up environment with fast track careers. As a part of Eurofins, you will contribute to making science and innovation happen every day!

Job Description

The Information Security Consultant (Service Delivery Management and Onboardings) – SIEM (Security Information and Event Management) is responsible for service management activities for assigned service consumer base, acting as the SPOC (Single Point of Contact) between the service consumers and the Eurofins Group Security, resulting in positive customer satisfaction

From operational perspective, the Information Security Consultant (Service Delivery Management and Onboardings) – SIEM is responsible for the configuration and successful deployment of a series of security tools for the assigned (internal) customers.

• Security Tools Onboarding (90%)
  • Partner with the (internal) customers to successfully configure and deploy SIEM – Security Information and Event Management
• Integration of on-prem, cloud or hybrid environments to SIEM
• Assist client with technical guidance to configure end log sources in-scope to be logged to the SIEM
• Understand customer requirements and recommend best practices SIEM solutions
• Experience working with or using Azure technologies such as virtual machines, blob, queues, tables, Cloud Services, web apps, functions apps, Azure Active Directory, Virtual Networks, event hubs etc
• Experience working with or using AWS and/or Google Cloud Platform
  • General responsibilities::
    • Guide the customer on how to best deploy the solution components, using standard operating procedures.
    • Support the customer to troubleshoot any technical issue that might appear during the onboarding, including OS (Linux/Windows) level, GPOs, policies etc.
    • Configure and prepare custom packages for each new customer, in order to facilitate the deployment of the tools.
    • Act as a SPOC (Single Point of Contact) and SME (Subject Matter Expert) for the customer
  • Engage external tools/service providers to troubleshoot complex issue
  •  
•  Service delivery management activities (10%)
  • Run the Security Services process for the onboarding, including but not limited to set deployment expectations, build project timeline, Security resources management, stream communication across different stakeholders, monitor and report progress, and propose roadblock’s removal strategies
  • Ensure the delivered services are fit for purpose, carrying out relevant reviews/propose modifications as necessary
  • Cooperate with internal Security teams and other Security actors to further develop Security Operations
  • Ensure that all Security documentation for Internal/External service consumers are available and updated
  • Provide a clear and regular update to service consumers on action items, including proposed actions and dates to closure

Other Assignments:

• Build and maintain client relationships both internally and externally.
• Support the Security Group & Security Delivery Senior Manager in day-to-day activities.

Qualifications

• Minimum of 4 years of operational experience in a Security orSecurity oriented IT role (cybersecurity, IT Operations etc.)
• Solid experience in deploying or managing SIEM solutions,  
• Good practical experience in debugging Linux/Windows based operating systems
• Solid understanding of
  • Cloud technologies and concepts
  • security threats and attack vectors
  • log management
  • the workings of networking technologies and firewalls, proxies etc.
• Ability to understand complex infrastructures
• Expertise in Azure Logic Apps, Microsoft Flow
• Expertise in Managing Azure/AWS Environment in enterprise environment

Appreciated

• Experience in security Incident detection and management.
• Experience managing DNS, and web filtering/proxy
• Knowledge of the MITRE ATT&CK / D3FEND framework.
• Knowledge in Service Delivery Management or Project Management
• ISO27000- series knowledge
• CompTIA Security+ or CompTIA Cloud+

Additional Information

What can we offer you?

• Additional Variable Compensation up to 1 Month Salary per year
• Meal Vouchers
• Gym Reimbursement
• Medical Sub and Health Insurance
• 25 days of holidays + 1 extra day off for your birthday
• Additional holidays for your loyalty

Your application:

• As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application in English.

#LI-REMOTE

About the Program that you will be involved in:

Eurofins' ComLIMS Program (ComLIMS is derived from Communication and Laboratory Information Management System) consists of two internally developed web applications and a range of additional services (including reporting, data and business intelligence) which support our internal customers - the Eurofins laboratories worldwide - in their day-to-day activities related to sales and production processes of the analytical services offered to Eurofins customers. It is at the heart of the Eurofins strategy enabling efficient cross-selling between laboratories. Components of the Program and its data are used by a wide range of Eurofins applications making it a key Program within the international Eurofins Group.