Junior Network Security Analyst

11:11 Systems is looking for an experienced Jr. Network Security Analyst to aid in the management, deployment, and support of network security appliances within our Security Operations Center. The ideal candidate will be energetic, adaptable, detail oriented, and have extensive experience with network and security technologies and the Fortinet product set.

This is a full-time remote position based in the United States and reporting to the Sr. Director, Managed Network Services.

Responsibilities

• Provide Tier 1 support for managed security solutions including firewalls, switches, wireless access points, mail security, log aggregation and other security appliances
• Observe incoming customer support tickets and respond to issues in accordance with documented Service Level Objectives
• Provide on-call escalation and after-hours support on rotating schedule
• Assist as an escalation point for customer requests and leadership requests
• Perform the configuration, deployment, integration of security solutions and of any enhancements to existing security solutions in accordance with best practices
• Identify and communicate security risks, threats and vulnerabilities of networks, systems, applications, and new technology initiatives as requested via customer change requests
• Ensure the confidentiality, integrity, and availability of customer and company data
• Maintain and audit operational configurations to ensure compliance with standard baselines; improve baseline configurations as new risks and threats emerge
• Maintain working knowledge and comprehension of current threats, risks, and exploits through news, media, and industry
• Other duties as assigned

Requirements

The following skills represent the minimum requirements to be considered for this position:

• 2+ years’ experience in network administration or information security
• 1+ years’ experience with Fortinet network and security products
• Fortinet Network Security Expert 3 or higher certification required
• Security+ certification or obtained within 180 days required
• Excellent analytical and problem-solving skills as well as interpersonal skills to interact with customers, team members, and partners
• Demonstrated experience with network and security technologies, including IPv4, TCP/IP, LAN/WAN design theory, static/dynamic routing protocols, NAT, next-generation firewalls, secure email gateways, endpoint security, network access control, etc.
• Working knowledge of security frameworks such as ISO, NIST, CIS, etc.

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

• 2+ years of experience in Information Technology
• Demonstrated knowledge of various security methodologies/processes and technical security solutions (firewall and network/security devices)
• Demonstrated knowledge of TCP/IP Protocols, network analysis, and network/security applications
• Extensive knowledge of common Internet protocols and applications
• Knowledge of common tactics, techniques and procedures and common frameworks
• Ability to multi-task, prioritize, and manage time effectively
• Very strong attention to detail
• Excellent interpersonal skills and professional demeanor
• Excellent verbal and written communication skills
• Excellent customer service skills

Benefits

• Competitive Salary
• Bonus Plan
• 401k Plan with Company Match
• PPO Healthcare Insurance Plan
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Vacation & Holidays

About 11:11 Systems
11:11 Systems was created to deliver a fully integrated and unified network experience, providing our customers with visibility, control, and decision making to simplify their requirements through one experience: simplified, synchronized, and optimized.
11:11 is invested in creating a new model empowering its customers and partners to “RETHINK CONNECTED”. Fully integrated, fully automated. All services, all activities, all data, all performance, powered on a single platform.