Group Product Manager - Ethics & Compliance

About Us

Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.

The Audit, Risk and Compliance (ARC) Product Management team is a global function responsible for achieving market dominance in our target markets of Audit, Risk, Compliance and InfoSec. We are responsible for defining and executing on both the short and long-term product strategy in close partnership with our ‘triad’ partners Engineering and UX. We work across every team in Diligent along with customers and partners to develop unrivalled knowledge on the needs of both of existing users and the market as a whole; and utilise this knowledge to deliver on Diligent’s business goals. As well as our core responsibility to build an industry leading GRC platform we also serve as SME’s and a centre of excellence for Product, Market and Domain knowledge across the business. 

As a Group Product Manager, you will have ownership of the product roadmap for a Solution Pillar (Ethics and Compliance) on the platform as well as leadership and line management of Product Managers within that area. You will be responsible for all aspects of product, from strategy, to delivery, and ongoing customer retention and user satisfaction. You will be uniquely empowered to define the product vision, identify and work through dependencies with other products, and actively solicit feedback on your products and roadmap. You will be responsible for developing a comprehensive understanding of the Ethics, Corporate and Regulatory Compliance worlds and serve as the centre of excellence across the rapidly growing and diverse Diligent organization.  

Key Responsibilities

• Lead a team of Product Managers providing day-to-day people management as well as coaching, guiding and driving best-practice to develop your team to become a world-class product management function  
• Support the Director of Product Management with the definition of strategy, training, best-practice and day-to-day management of a global PM team.  
• Serve as the leader of a cross-functional team of engineers and UX designers, with key stakeholders in Product Marketing, Customer Success, Pre-/Sales, and Marketing (as necessary). 
• Develop and maintain a strong knowledge of the Ethics, Corporate and Regulatory Compliance domain, applying problem solving skills to address critical and complex issues to ensure the platform evolves in line with the organizational strategy and commercial objectives. 
• Take responsibility for relevant parts of the platform roadmap, prioritization of Initiatives/Epics, and determining scope and effort with the development team (as necessary).  
• Be accountable for the creation and maintenance of a prioritized backlog of Epics with clearly written user stories that are detailed, measurable, and testable (as necessary).  
• Develop a detailed understanding of functional capabilities and limitations, user scenarios, and business value derived for the Diligent platform and how they intersect with other Diligent products and 3rd-party products. 
• Utilize best practice PM methodologies such as Jobs-to-be-Done in order to clearly and consistently communicate your strategy and the business value it will deliver to Diligent.  

Required Experience/Skills  

• Either an existing Group Product Manager with one or more reports or an experienced Senior Product Manager including predominantly SaaS product experience in more recent years.
• Successful track record in building products within innovative, growth-oriented companies.
• Comfortable working in a fast-paced, international environment where travel may be required.
• A passion for PM best-practice and a desire to share and implement what you’ve learned.  

Preferred Experience/Skills  

• Existing GRC or related Ethics, Corporate and Regulatory experience preferable but not necessary. 
• Experience with Agile product development methodologies. 
• Experience integrating multiple products/building an enterprise platform. 
• Language skills (French, Spanish, German) would be a plus.   

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, competitive vacation policy and meeting-free days across the company. We care about our team’s health and wellness and even offer a quarterly health club reimbursement!
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and EEO is the Law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.