Director, Cyber Training, Awareness & Communications

Englewood Cliffs, New Jersey, United States

Applications have closed

Job Description

The NBCU Cyber security awareness program focuses on the delivery of end-user education and communication for the enterprise.  This training includes annual cyber training, product education, cyber hygiene, and website articles.  Developing a user experience for all cyber training, education and awareness delivered in various mediums are in scope.

The ideal candidate for the Director, Cyber Training, Awareness & Communications will be responsible for creating cyber related training programs, performing training needs assessments, designing and delivering curriculum and learning materials, technical product marketing campaigns, tracking and measuring training requests and effectiveness, bringing innovation to the team, designing/supporting/maintaining the department website and digital presence, and end-user training experience in variance mediums. Training formats include virtual (web, video, audio, phone), and some in-person when situations permit.

This position will play a dynamic and instrumental role in our communications outreach across a variety of channels,  a multitude of audiences on various cyber related topics. The candidate must be self-motivated, able to work well within a team, and be comfortable in a fast-paced technical environment, building and responding to both short and long-term projects, deliverables, and plans. Collaboration with service owners and Business Information Security Officers across the Cyber team is critical. A customer service people-first mindset and approach are critical.

Your responsibilities will include, but will not be limited to:

  • Develop and deliver effective course content
  • Develop and guide the production instructional digital, video, audio and web formats as required,
  • Create and at times deliver training sessions in virtual, web-based, or face-to-face learning as needed.
  • Ensure training is provided where needed for new technologies and systems, integrating efforts with the communications plan, knowledge and means for distribution
  • Demonstrate strong leadership skills in communicating complex technical processes into simple and easy to understand concepts
  • Provide editing and proofreading through all stages of communications, training, and documentation
  • Advance communication processes, guidelines and standard procedures including document management, review and approval processes and quality control
  • Ensure documents meet editorial and government specifications and adhere to NBCU standards for quality, content, format and style including
  • Strong verbal and presentation skills including working across multiple levels of leadership
  • Keep abreast of training and development research, learning theory, motivation theory and new training methods and techniques

Qualifications

  • Bachelors or higher degree in writing, mass communications, training, teaching, curriculum, instructional design, information technology or closely related discipline preferred
  • 6-8 years of experience creating, developing, and delivering technical training
  • Ability to capture technical solutions and designs and translate in technical documentation and plain language
  • Knowledge and experience with current training and documentation principles, best practices, and tools
  • Excellent written and oral communication skills
  • Ability to develop content and curriculum to diverse learning styles, audiences, and mediums
  • An eye for good design, composition, and brand
  • Ability to research and organize processes in a concise and discernible manner
  • Ability to manage multiple assignments while ensuring technical accuracy and fact checking, adherence to documentation standards, and a timely delivery of all work products
  • Attention to detail, ability to self-manage, check own work, and maintain quality
  • Desire to bring innovation and creative thinking to projects to meet new goals and outcomes
  • Ability to work within a team and independently, working methodically to meet deadlines
  • Strong collaboration skills
  • Experience working with vendors for curriculum development or training delivery and implementation

Salary range: $170,000-$200,000 plus bonus

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Tags: Teaching

Perks/benefits: Career development Salary bonus

Region: North America
Country: United States
Job stats:  14  3  0

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