Cloud Security Consultant

Canberra, Australia


ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

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Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

This critical position values integrity, quality, expertise, precision, communication, and efficiency. ServiceNow is looking for security professionals with established security backgrounds and excellent communication skills. 

The successful candidate will bring a new perspective to ServiceNow and its ecosystem and will engage with state and federal agencies across ANZ.

What you get to do in this role

  • Respond to prospect and customer questions related to security
  • Present and evangelize on cloud adoption & assurance
  • Contribute to the overall messaging and positioning of the Security Office
  • Ensure the ServiceNow Customer Success team is supported
  • Coordinate and Manage end-to-end customer cloud security experience
  • Participate in Security Industry forums, communities and standards organizations
  • Participate in discussions & presentations with Partners and Customers
  • Investigate and understand cloud threats
  • Lead security conversations
  • Be the escalation point for Security Incidents and investigations
  • Work with internal teams to resolve security issues arising from investigations and incidents and conduct post mortems to ensure issues are appropriately remediated
  • Propose and develop structural/design changes to advance the security posture of ServiceNow
  • Work with Legal on security/privacy-related matters
  • Work with a wide range of customers, government, small and large enterprises and financial services.
  • Partner with ServiceNow's Sales/Solution consulting/Partner ecosystem as a security consultant and expert on all things cloud security.


To be successful in this role, we are after professionals with skills and experience in the following 

IRAP and Federal Security

  • Experience with IRAP, Official Sensitive, and Protected deployments, architecture, and assessment
  • Working with state and federal agencies
  • Someone who can solve, enable and work with the most traditional customers in the market when it comes to security.
  • Understand the IRAP program, process, and history.
  • Bring new and innovative ways to deal with traditional problems

Sales and Solutions

  • Sales and Pre-Sales experience 
  • Understanding of the sales life cycle.
  • Prior RFP and Contract review experience is a plus.
  • Able to serve as an authoritative source on security.

Security Incident Support

  • Experience in supporting teams on federal accounts
  • Capability to work with ServiceNow’s TIGIR, legal, and DISP teams on security events

Other Tech Skills

  • Understanding of Cloud Service Providers, Cloud Operations, and Cloud Computing
  • Desired Industry Certifications: CISSP, CISM, CSSP, CEH, or equivalent
  • Understanding of internet security protocols and technologies
  • Understanding of Threat analysis and enterprise cyber defense techniques

Personal Attributes

  • Customer-centric mindset 
  • Excellent presentation and communication skills (E.G., strong customer-facing skills)
  • Excellent collaborator and teammate; ability to foster and feed off coworkers
  • Ability to articulate complex issues to peers, executives, and agencies
  • Self-motivated and driven ability to perform and excel with little supervision.

Why ServiceNow

ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus. 

Work-life balance and well-being is our topmost priority.

We offer flexible work arrangements. 

We provide competitive compensation and generous benefits.
Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally. 

Successful candidates will enjoy generous earning potential and the chance to expand their role in the company as we grow.  

How do you apply  

If you have what it takes to be part of this amazing team, hit the apply button and send in your application. 

    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

    Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

    * Salary range is an estimate based on our salary survey 💰

    Tags: CEH CISM CISSP Cloud Cyber defense Privacy

    Perks/benefits: Competitive pay Flex hours Team events

    Region: Asia/Pacific
    Country: Australia
    Job stats:  6  0  0
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