Sr. Manager Global Security Operations Center

Company Description

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

In this newly created opportunity, we are looking for an extraordinary Sr. Manager, Global Security Operations Center, with a passion for protecting corporate assets, including people, property, and information. You will lead a program to operate a Global Security Operations Center (GSOC) focused on protecting Palo Alto Networks and its people, property, and assets around the world. Reporting to the Director of Global Safety & Security Initiatives, you will work closely with IT, Risk Management, Facilities, InfoSec, HR, and Legal. We are seeking a colleague who enjoys working independently but collaboratively in a collegial team environment within a fast-paced and dynamic company. 

Your Impact

• Build out the GSOC function to be the central hub of all things Safety and Security 
• Work closely with the SAS Ops team to prioritize program development and drive alignment across all Global SAS stakeholders 
• Build world-class Analyst and Operations functions under the GSOC umbrella 
• Remotely lead our RSOC and provide leadership and guidance to an international team
• Using excellent communication skills, develop policies and standards that provide a consistent bar for safety and security Globally 
• Use data, metrics, and qualitative feedback to make sound strategic decisions and show ROI
• Manage tools, vendors, and stakeholders to provide a frictionless customer experience when engaging with the GSOC 
• Act as the Global ‘face’ for incident management, build an internal brand and consistently raise the bar 
• Represent Palo Alto Networks in certain external forums where our SAS program is a focus and leverage regular external interactions to keep Palo Alto Networks on the “leading-edge” of best practices in workplace safety and security 
• Drive both cost and operational efficiency through the program as it scales, while also continuously innovating 
• Be a champion for diversity and inclusion
• Maintain a current database of benchmarking data for peer organizations.
• Operate with the highest integrity and strictest confidence in the completion of all duties.
• Other duties as required in the support of the business.

Qualifications

Your Experience

• Broad exposure to both security and safety-related requirements, as well as strong business acumen skills 
• 7-10 years of relevant experience in a corporate security environment 
• Previous military or law enforcement a big plus 
• Recent experience running a successful GSOC program in a comparable environment 
• Ability to build the GSOC program with growth and change in mind 
• Capable of leading the efforts to differentiate our offices from other companies, from the perspective of both customers and employees 
• Excellent decision-making skills and critical thinking 
• Understand and advise the company as it relates to matters of compliance, efficiency, and industry standards 
• Comfortable enough to constantly adapt to the terrain and circumstances of a fast-paced environment 
• Thorough understanding of relevant products and vendors 
• Ability to set, manage, and deliver within a reasonable budget, as well as the ability to make decisions and trade-offs based on holistic financial metrics 
• Detail-oriented, and have both left-brain and right-brain strengths 
• Advanced soft skills are required 
• Superior language, written and oral, communication skills required 
• Sense of humor and commitment to professionalism 
• Infrequent travel required 
• Dynamic and team-oriented, with excellent interpersonal skills, business judgment, strategic thinking, and superior work ethic 
• Able to work efficiently with cross-functional teams and manage numerous projects simultaneously under deadline pressure 
• Flexibility and willingness to work on a broad variety of contractual and related matters. Comfortable with ambiguity  

Additional Information

The Team

As a cybersecurity company, we care about your safety and security, both online and offline. The Global Safety & Security team was built to support our company's physical safety and security in every region of the globe. It is the team's commitment to act as a business enabler and deliver a risk-based, data-driven safety and security program, focused on protecting our people, property, and assets at all times and in all places.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal-opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

“The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $129,500/yr to $209,550]/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.”

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.