Senior Analyst, Infrastructure Security

Reporting to the Lead – Identity of Infrastructure Security, the Infrastructure Security Analyst (“the Analyst”) is responsible for operating and optimizing Teck’s enterprise toolset to enable secure interaction with core infrastructure as it pertains to identity, authentication and device security.  As these services integrate closely with other shared resources, the Analyst must maintain strong working relationships with neighbouring technology teams and external support providers.  Maintaining secure infrastructure helps ensure that everyone goes home safe and healthy every day. 

Dimension

• The Analyst will be focused on key toolsets within the sphere of infrastructure security, to not only ensure that these tools remain operational, but also work to optimize and enhance the use of these tools at Teck to streamline our operational support across teams, and to drive self-service to our users wherever possible. 


• Identity.  The management of systems that support Teck’s identity infrastructure: Microsoft Identity Manager, Azure Active Directory, Microsoft Privileged Identity Manager, CyberArk, Non-Employee Administration, Azure Identity Governance. Performing the ongoing maintenance of these systems and working to develop solutions in the following Identity streams: Joiner/Mover/Leaver scenarios, access request management, identity governance, privileged access, session management. 


• Authentication. The Analyst will maintain and support toolsets to allow secure authentication to Teck’s resources from any device (CyberArk, DUO, Azure Conditional Access). 


• Device Security and Hygiene.  Support and maintain the processes and tools around provisioning and maintaining secure clients – mobile or desktop - to all Teck users. (InTune, JAMF) 


• Vulnerability Management:  contribute to processes and systems that enforce our Vulnerability Management policy: SCCM, ServiceNow, Group Policy; performing remediation where appropriate and working with other teams across CI classes to ensure remediation is completed per policy. 

Responsibilities

• Provide support to the platforms detailed in the Dimensions section in accordance with Service Level Agreements for these systems 
• Participate in enhancement and project work to elevate and improve the use of these systems at Teck 
• Constantly explore areas of improvement within our infrastructure and strongly advocate for them 
• Maintain strong working relationships with neighbouring support teams  
• Maintain current knowledge of Infrastructure Security concepts and products to ensure our solutions remain current, relevant and supportable. 
• Triage and diagnose more complex situations (Tier 3 support) with supported technologies listed in the Dimensions section 

Qualifications

• Background in Information Systems and understanding of technology concepts. 
• Proficient in basic information security concepts and technologies 
• 2-3 years’ experience with Identity & Access Management 
• Ability to interact professionally with a diverse group, including managers, and subject matter experts 
• Advanced scripting abilities using PowerShell or equivalent 
• Basic ability navigating in SQL and SQL scripting 
• Experience in or familiarity with the technologies listed in the “Dimensions” section 
• Experience with ServiceNow 
• Understand the trends and technology evolutions as it relates to cloud technology 
• Self-motivated and ability to manage competing priorities in order to get the job done 
• Strong technical, analytic and problem solving abilities 
• Strong verbal and written communication skills at both technical and business level 
• A working knowledge of process automation, software systems modeling, project management, and knowledge management 
• Proficient Spanish, both written and spoken, is considered an asset.