Extended Expertise Consultant , Cortex XDR
Salt Lake City, UT, United States
Applications have closed
Palo Alto Networks
Implement Zero Trust, Secure your Network, Cloud workloads, Hybrid Workforce, Leverage Threat Intelligence & Security Consulting. Cybersecurity Services & Education for CISO’s, Head of Infrastructure, Network Security Engineers, Cloud...Company Description
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Job Description
Your Career
The Extended Expertise Consultant is an integral part of our mission within our Professional Services team. As an Extended Expertise Engineer, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our End Pointy Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expert-level skill sets on our products and solutions deployed within the customer's environment.
Your Impact
Learn & understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
Endpoint protection deployment, operationalization, troubleshooting, training experience
Experience as a Security Incident Responder or SOC analyst/manager
Familiarity with cloud technologies, providers (GCP, AWS, Azure), use-cases
Qualifications
Your Experience
Endpoint protection deployment, operationalization, troubleshooting, training experience
Experience as a Security Incident Responder or SOC analyst/manager
Familiarity with cloud technologies, providers (GCP, AWS, Azure), use-cases
Time to value - Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deployment
Product Expert - Act as the product SME, working together with product and engineering teams ensuring our customers and partners get the most out of our products
Drive product adoption - Continuous contact with customers to expand adoption of our product by utilizing new features and developing additional innovative use cases
Networking experience in TCP/IP, OSI Model, troubleshooting, analysis
Experience in customer-facing roles
Familiarity with machine learning and its various applications within cybersecurity
Familiarity with the different enterprise security and IT products, processes, and ecosystem
Threat hunting and detection engineering experience of tuning alerts, development of custom BIOCs, and development of correlation rules for new log sources
Experience with log ingestion and parsing rules for XDR
The ability to develop and maintain scripts in Python or Powershell is a plus
Familiarity with XQL, SQL, or a query scripting language
Experience with SIEM tools, such as Splunk
Familiarity with XDR APIs
Basic Linux system administration & troubleshooting experience
Ability to work under pressure and prioritize tasks accordingly
Additional Information
The Team
Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special needs, please contact us at accommodations@paloaltonetworks.com.
Disclosure required by sb19-085 (8-5-20) of the minimum compensation (includes on-target earnings = base + on target incentives for sales roles) for this role to be located in the state of Colorado. If hired in Colorado, this position starts at $114,200/yr. Depending on the position offered, restricted stock units and incentive or bonus pay may be provided as part of this compensation package. Additional benefits may be found here.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
Tags: APIs AWS Azure Cloud GCP Linux Machine Learning PowerShell Python Scripting SIEM SOC Splunk SQL TCP/IP XDR
Perks/benefits: Career development Medical leave Salary bonus Signing bonus
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