Campus Switching, Wireless and Security Solutions
Santa Clara, CA, United States
Applications have closed
Arista Networks
Arista Networks was founded to pioneer and deliver software-driven cloud networking solutions for large data center storage and computing environments. Arista’s award-winning platforms, ranging in Ethernet speeds from 10 to 100 gigabits per...Company Description
Arista was founded to deliver software defined cloud networking solutions for large data center and high-performance computing environments. With more than one million cloud networking ports being deployed worldwide, Arista delivers a portfolio of 1/10/40 and 100GbE products that redefine network architectures, bring extensibility to networking, and dramatically change the price/performance of data center networks.
Job Description
Arista is looking for world class technical solutions engineers to support our campus networking products and solutions. A Technical Solutions Engineer at Arista Networks is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. This is an excellent opportunity to be part of one of the fastest growing technology companies (#8 on Fortune's 100 Fastest-Growing Companies) as we continue the growth and expansion, with a focus on the Enterprise and Campus markets.
- Post-sales technical support of Arista Campus products and solutions.
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance, product application or compatibility matters.
- Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
- Recreate customer network issues in a dedicated lab environment (as needed).
- Document customer communication and recurring technical issues to support product quality programs and product development.
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong understanding of RF concepts, and extensive experience in real world Wi-Fi applications. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development teams -- both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Qualifications
- Bachelors in CS/IT/CIS/EE or similar
- Working knowledge of networking industry, products, and protocols
- Minimum of 2-3 years hands-on experience on wireless networking
- Designing, deploying, configuring, troubleshooting the following wireless and network protocols/technologies for wide-scale enterprise clients.
- Use of predictive and post instillation wireless surveys tools
- Wireless mesh networking
- 802.11a/b/g/n/ac/ax
- RF fundamentals / MIMO
- Wireless clients and drivers
- Wireless security (WPA2, WPA3)
- Authentication frameworks - EAP, PEAP, EAP-TLS
- POE/POE+
- AAA/RADIUS
- DHCP, DNS, ACL, ARP, DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae), ICMP, IPv4 & IPv6, LACP, STP/RSTP/MST (IEEE 802.1D), VLANs (IEEE 802.1Q), MAC Learning, VXLAN, EoGRE
- Experienced in implementation and troubleshooting of Campus and Enterprise wireless deployments including guest access.
- Experienced in troubleshooting indoor and outdoor wireless solutions.
- Experience with wired and wireless packet capture/analysis tools is highly desired.
- A strong comfort level with Linux is highly desired.
Industry Recognized Wireless Certifications like CWNA, CWAP, CWSP, CWNE are strongly encouraged.
Where permitted by applicable law, all candidates must have received, or be willing to receive, the COVID-19 vaccine by their date of hire to be considered for U.S.-based jobs; however, candidates may be exempt from this requirement in accordance with state and federal law due to a reasonable accommodation for religious or medical reasons.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Where legally permitted, Arista requires all candidates for U.S.-based positions to be fully vaccinated against Covid-19 or have an approved accommodation under applicable law. Candidates anticipating seeking an exemption should contact Arista HR before their start date. Candidates accepting an offer must provide proof of vaccination status on their first day. All offers of employment are contingent upon complying with Arista's vaccination policy.
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Tags: Cloud DNS Linux Teaching TLS
Perks/benefits: Career development Startup environment
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