Cybersecurity Analyst L2

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

Datacom Cybersecurity Defence Operations Centre (CDOC) operates out of three locations Wellington, Auckland, and Brisbane from where we provide our full stack of Cybersecurity services including managed SOC/SIEM.

Our Cybersecurity Defence Operations Centre is a well-established team made up of Cybersecurity Analysts, Engineers, Devops Engineers and Incident Responders who have been managing customers, both commercial and government, for over 10+ years. We are a matured operational team that not only responds to security events, incidents, and triggers, but a fully-fledged operational team that hunts for anomalous, suspicious, and potentially unwanted activities within our customers environments.

We partner with industry leaders to provide our services and to provide you with a broad technical skillset, certifications and experience.

This is an exciting time of growth, and our driven team need to grow to meet the increased demand and activity. We are looking for Analysts to join our team, if you have 2+ years experience then we want to hear from you!

About the Role
The core objectives and responsibilities of our Cybersecurity Analysts include analysing security events of interest before managing the incident through to resolution or identifying an opportunity for tuning.

A Cybersecurity Analyst uses defensive measures and information collected from a variety of sources to identify, analyse, and report events that occur or might occur within the network to protect information, information systems, and networks from threats.

What you'll do

• Action regular tasks and help define processes
• Review/ respond to alarms/tickets and escalations from the 24/7 team
• Provide mentorship and direction to the junior team members
• Incident response investigation
• Handle Events of Interest escalations
• Security event analysis
• Log and escalate tickets
• Identify policy changes required based on analysis
• Security use case and correlation rule development
• Threat hunting
• Interface directly with the customer on a fortnightly basis

What you'll bring

• Deep understanding of Security Information & Event Management (SIEM) and Endpoint Detection and Response (EDR) concepts and functionality
• Cyber-attack methodologies and techniques such as MITRE and Lockheed Martin Cyber Kill Chain and other common cybersecurity frameworks
• Security industry frameworks such as NIST 800-61, NZISM
• Knowledge of networks, firewalls, proxies concepts and technologies
• Minimum 2+ years in a similar security analyst role with experience in security incident response and resolution handling.

How we support our analysts

We have defined certification paths for all the CDOC analyst tiers to accelerate their progress within the role.

We follow the Datacom aspire programme to identify your career and development goals to ensure that you are upskilling in areas that align with your aspirations.

Continuous feedback loop with the team managers, to track their progress and performance.

We provide a flexible (hybrid) work environment, after the 2 month CDOC induction phase we will transition to this hybrid model.

We instil an innovative work atmosphere of mutual trust and respect which helps us to function as a highly productive team.

Due to the Nature of the Clients you will be working with you will need to be an New Zealand Citizen or Permanent Resident, we do however consider Resident Visa or long work visas.

The Finer Details

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.4 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and