Intelligence Services Consultant

With 950 employees, over $250M in sales, 1,500+ clients, and rapid year-over-year growth, Recorded Future is the world’s most advanced, and largest, intelligence company!

As a German speaking Consultant on our Intelligence Services EMEA team, you will be managing and implementing all aspects of customer success activities with our DACH region clients. You will be a problem-solving expert, an intelligence analyst at heart, and act as the nexus between Recorded Future and our clients. You must be passionate about technology and eager to use an intelligence-led approach in support of our clients.

Your days will be spent working closely with our customers in support of missions spanning security operations, incident response, threat research, vulnerability management, third party risk, and geopolitical / physical threat teams. You will be laser-focused in ensuring that Recorded Future clients are effectively using our security intelligence products and services to positively impact their security operations.  

What you'll do as a Consultant, Intelligence Services:

• Plan and manage the customer success lifecycle from purchase to contract renewal, tailoring key components to meet the client’s specific security requirements and drive positive outcomes
• Drive all aspects of client engagement, including: regular touch-points, quarterly intelligence reviews, ad-hoc support requests, and collaboration around intelligence requirements
• Making champions of our users by helping integrate our data and technology into daily workflows and processes
• Operating in close concert with an Account Manager, who owns the commercial aspects of the client relationship
• Act as the “voice of the customer” for our Product, Professional Services, Data Science, Marketing, and Executive teams

What you'll bring as a Consultant, Intelligence Services:

• Experience as a security professional with threat intelligence and other information security experience (3+ years)
• Experience working in a consultative role directly with clients, preferably with a SaaS organization
• Ability to collaborate and communicate with technical and non-technical personnel; demonstrated ability to speak technically with analysts and strategically with senior leaders and executives
• Ability to troubleshoot challenging technical concerns 
• A “can do” attitude, a commitment to teamwork, and an eagerness to learn
• Ability to travel a minimum of 30%
• BA/BS or equivalent combination of education and experience
• Bonus Points
• Certification in CompTIA Security+ or equivalent technical credential
• Third party and supply chain risk management
• Familiarity with Python, JSON, SQL, or cURL
• Education or experience in Data Science and/or Machine Learning
• Knowledge in use of Salesforce, Gainsight, Asana, G-Suite
• Professionally fluent in German and English

If you're interested in applying for this position please include an english version of your CV.

#LI-Remote

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.7-star user rating from Gartner and 8 of the top 10 Fortune 100 companies as clients.

Want more info? 
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles.  By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com 

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.

Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.