IT Security Specialist

We are looking for IT Security Specialist to join our remote-first team, in a New Zealand & US friendly timezone. You will be working to enhance the security posture of our company, products, and client-facing services.

This is a full time, permanent position and can be based anywhere in the US.

🛠️ Vital builds software for care teams & patients, with a focus on the Emergency Room (ER) experience. We use AI/ML to transform the care experience, increase patient & staff satisfaction, and increase revenue for our clients.

💡 We provide hospitals with a modern UI and AI layer, which we deploy with our seamless implementation process.

🏥 There are more than 140 million visits to the ER every year in the US. Our mission is to improve the healthcare experience for these patients.

Vital + Security & Compliance

• Security & Compliance at Vital engages with clients, Vital team members, and products to enhance the security posture of our company, products, and client-facing services. The team works cross-functionally inside and outside Vital to meet these goals.
• We are committed to the security of our customer’s data and provide multiple layers of protection for the protected health information (PHI). We align ourselves with HIPAA and industry-leading approaches to secure that data.
• We maintain our SOC2 report and are working towards HITRUST certification.
• Prevent, detect and respond to risks and events targeting the business and our products.
• Continuously improve the effectiveness of our security and compliance program by using the latest tooling and automation.
• Our teams have adopted asynchronous communication as our preferred form of working together. We eschew unnecessary meetings, write documentation, draft idea documents, and utilize the Slack "Do Not Disturb" functionality.

Your Responsibilities:

• Work closely with all functional areas of the business to ensure the goals of the organization are delivered whilst maintaining the high degree of security expected by the business and its customers, and in compliance with the IT Security Policy and standards.
• Identify, implement and improve IT Security controls as required to meet the requirements of the IT Security Policy in consideration of the activities of the business and the strategic direction of Vital.
• Responsible for Identity and Access management.
• Assess third-party services and software to identify risks and recommend mitigating controls, to ensure the use of these products and services does not expose Vital to unacceptable security risks.
• Assist in maintaining Vital customer-facing security collateral in conjunction with our Marketing team.
• Assist in the development and delivery of security awareness materials and training to Vital staff.
• Respond to customer and supplier security questions.
• Provide consultation in support of all formal Information Security audits.
• Conduct regular audits of internal security policies and procedures including software licensing.
• Automate repetitive security and compliance tasks to streamline operations.
• Make recommendations to improve the security of the Vital product and associated applications.
• Monitor security analytics and investigate anomalies.

Requirements

Vital + You

• 4+ years of experience in the field of IT/Cyber Security
• Knowledge of and experience with security and compliance standards such as HITRUST and SOC2
• Understanding of HIPAA/HITECH
• Knowledgeable in how to apply Information Security capabilities to achieve regulatory or statutory compliance requirements
• Nice to haves:
  • Experience designing and implementing Zero Trust Architectures
  • Previous experience in security assurance practices (threat modeling, design reviews, and penetration testing)
• Communication is important, especially in a remote-first team. You need to be proficient in English, both written and verbal.
• Grow your skills! We will provide you with opportunities to grow professionally, and we expect you to contribute positively to our team, tools, and processes.

Benefits

Why Vital?

• We’re working on problems which have a real impact on people’s lives. When we succeed, patients get better care.
• Diversity, Equity, and Inclusion are important to us. Every team member must abide by our shared code of conduct. We believe this approach will help us attract and grow a diverse bunch of talented people that are supportive, calm, clear, empathetic, and results-oriented.
• We prefer working smarter, not longer. You're not expected to put in wild hours, that's just not what we do.
• You'll get a competitive salary.
• We're constantly improving our systems and processes, and you'll be expected to continue to shape this as we journey together.

We also provide great benefits to our team:

• Every team member at Vital gets to share in our success in the form of stock options.
• Our US-based team gets unlimited PTO, ensuring you can take vacations as you need.
• We provide our US team with competitive health, vision, and dental packages (100 % premium covered for employees + dependents), life insurance & a 401(k) plan.
• Access to an annual professional development stipend & a stipend for your home office set up!

Hiring @ Vital

Does this role and organisation seem like a good opportunity for you? If so, have a read of our code of conduct, then fill out an application. From there, we will be in touch.

If you qualify for a good role at Vital, we'll invite you to a round of interviews. There are three stages to our interview process, as follows:

• Culture & Screening. This is where you introduce yourself, and we introduce ourselves and the company, explaining what we're about, why we're doing what we're doing, and the type of person we're looking for.
• Technical. This is where we'll sit with you to talk about technical problems relevant to the role you're applying for, looking to see if you can demonstrate the skills required to fulfil the role.
• Executive. This is where you get to meet our leadership team and ask questions about the company and its founders/leadership team.

Interviews for this role will total about 2.5 hours. We are committed to providing all candidates with constructive feedback during this process.

Vital was founded with the goal of providing modern healthcare software to providers and patients everywhere, regardless of identity or circumstances. We’re striving to build a diverse and inclusive team who are equally as passionate about our mission as we are - that being said, if you are excited about improving healthcare and patient experiences, but don’t think you tick every box in our job ad, please still consider applying - we’d love to hear from you.

Vital is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or any other legally protected characteristics.