Cybersecurity Audit Manager

Santa Clara, CALIFORNIA, United States

Applications have closed


ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

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Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are looking for an experienced Cybersecurity Audit Manager to join our Internal Audit function. We have a tight team environment where support, loyalty, and honest feedback are the currency. ServiceNow employees are expected to be self-starting, proactive, and able to thrive in a fast-paced environment.

  • Lead risk-based cybersecurity audits including performing risk assessments, process reviews, advisory services, and product engineering security reviews with minimal oversight
  • Provide value-added insights and recommendations to improve the security posture and operational efficiency of our corporate and cloud environments, as well as our product
  • Mentor and provide leadership to audit staff and interns
  • Actively manage relationships with business partners and co-workers
  • Serve as technical subject matter expert for cyber-focused areas such infrastructure, network security, secure development, vulnerability management, cloud computing, and the ServiceNow platform


To be successful in this role you have:

  • 6+ years of experience with a Bachelor’s degree in Computer Science, Management Information Systems, Cybersecurity, or related discipline; or related work experience 
  • 6+ Years work experience in technology audit, information security engineering, IT governance risk and compliance, or related areas, preferably within the technology industry.
  • Certifications: CISA, CISSP

Nice to have:

  • Big 4 Experience
  • Exposure to a high growth and/or rapidly changing technology enterprise

Technical skills required:

  • Solid understanding of cybersecurity processes and concepts (e.g. vulnerability management, security governance, software development, incident response, physical security, auditing and logging, micro segmentation, secure access service edges, zero trust architecture, SBOM, Secure Software Development Lifecycle, Insider Threat, Digital Supply Chain, Vendor Risk Management, PKI, penetration testing) as well as application controls and segregation of duties
  • Advanced understanding of internal controls and the demonstrated ability to evaluate and determine the adequacy of control design and operating effectiveness
  • Knowledge and experience with professional standards, including NIST 800-53, NIST Cybersecurity Framework, COBIT, ITIL
  • Experience with SAP, Workday, Azure, AWS, Palo Alto Networks, zScaler, Illumio, Splunk, Python, ServiceNow a plus
  • Experience in leading audits/assessments, performing risk assessments and system implementation reviews, as well as controls design reviews and testing in an international organization
  • Exceptional skills in using Excel;

Soft skills required:

  • Excellent verbal, written, oral communication and presentation skills
  • Outstanding critical thinking and analytical skills; ability to identify root cause of identified issues
  • The ability to present audit issues to management in an easily digestible manner
  • Ability to work both independently and as a team member
  • Can prioritize and manage multiple tasks concurrently in an efficient and effective manner with minimal supervision

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Tags: Audits AWS Azure CISA CISSP Cloud CoBIT Compliance Computer Science Governance Incident response ITIL Network security NIST Pentesting PKI Python Risk assessment Risk management SAP Splunk Vulnerability management

Perks/benefits: Flex hours Startup environment

Region: North America
Country: United States
Job stats:  3  1  0
Category: Leadership Jobs

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