Associate Director of Cyber Operations Teams

Cambridge, MA, United States

Full Time Mid-level / Intermediate
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At Biogen, our mission is clear: we are pioneers in neuroscience. Since our founding in 1978 as one of the world’s first global biotechnology companies, Biogen has led innovative scientific research with the goal over the last decade to defeat...

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Job Description

At Biogen, we offer a workplace that is unique, connected, resilient and impactful. Our purpose to find cures for rare diseases is a unique focus within our industry. We are connected as a team by this shared purpose, the pride we have in our work, and the inspiration we obtain from the lives  we’re changing. We are resilient as we overcome obstacles, following the science to deliver for our patients. Most of all, our work allows us to have an impact. An impact on our patients’ lives and on changing the course of medicine.   

About this role

We are seeking a proven leader for our newly established Cyber Security Operation Center that will shape incident response procedures and develop an investigative model focused on identifying root cause / contributing factors to ensure that lessons learned are captured and shared with remediation teams preventing reoccurrences and strengthening cyber security engineering.  In combination with the procedural work, this leader will also be responsible for developing and maturing workflows and automation across both the SIEM and XSOAR platforms aligned to the NIST Implementation Tier 3 “Repeatable” standard of operations for Detect and Respond.  

What you’ll do

  • Lead and coordinate the efforts to protect Biogen from cyber threats! Cyber Security Operations Center Director will provide oversight and management of the CSOC including security operations management and security incident response, incident detection and analysis, containment and eradication of cybersecurity incidents, and data leakage spills.
  • This will be accomplished through the development and management of highly effective Tier 1 and Tier 2 Security Operations Teams that will be providing 24/7 Incident Response and Cyber Investigative services.  Along with this core duty, this senior leader will participate in key working groups and committees like cyber risk exception management, security architecture oversight, and other where they will provide subject matter expertise and ensure that new product development and risk management decisions incorporate adequate compensating controls. 

Key Responsibilities:

  • Manage program and processes to quickly detect, respond, and resolve security incidents
  • Supervise company and managed resources across the globe and coordinate incident management
  • Support and collaborate with multiple teams including NOC, OCC, Security Engineering, IAM, and Incident Response
  • Establish and maintain operational SOPs in support of CSOC and security technologies
  • Establish and maintain training plans and conduct ongoing training of CSOC staff
  • Establish a development program to foster professional advancement of the CSOC staff
  • Create specialized dashboards, reports, alerts
  • Develop incident metric program and global incident reporting
  • Conduct critical research related to global events that could potentially affect organization
  • Manages and is responsible for the successful completion of all tasks in assigned program area including technical work, financial and business development activities
  • Ability to perform and speak regarding log analysis, use of IDS, IPS, and/or other signature technology
  • Collaborate with client technical teams for issue resolution and mitigation
  • To identify weak links in information security products, and determine how to mitigate the control deficiencies

 Who you are:

  • As the Associate Director for Cyber Security Operations Center, You…...
  • Possess a strong service mindset and experience manager of manager with demonstrated track record of building high preforming teams. 
  • Strong knowledge base across industry standard frameworks (NIST, ISO, PCI)
  • Results-driven individual who can manage multiple complex assignments, manage assignments based on criticality, in a timely and professional manner
  • Ability to manage expectations with multiple stakeholders on projects and programs in conjunction with information security teams
  • Demonstrated personal integrity, the ability to professionally handle confidential matters and exhibit the appropriate level of judgment and decision making commensurate with the position and responsibilities
  • Deep understanding of measurement and the key performance indicators for successful operations center environments
  • Outstanding communication capabilities, written and oral, with an emphasis on prompt, transparent and appropriate targeting for incident related notifications



Required Skills:

  • 20 years of relevant experience with a combination of functional technical experience with aspects of major enterprise business systems and related technologies experience.
  • 10 years of leadership experience managing and leading technical teams across information technology/security demonstrating a broad knowledge base of corporate IT operations / services / practices.    
  • Broad information cybersecurity knowledge, including familiarity with common attack methodologies, tactics and protocols, Advance Persistent Threat groups, Hacker activities and demonstrated leadership multi-national large scale cyber breaches and complex cyber investigations.
  • Good understanding of AWS, Cloud platform and DevOps
  • Data-driven decisions making based on Key Performance and Key Risk Indicators
  • Experience with Multi-National / cross boarder operations



  • BS/MS degree in Computer Science, Computer Engineering, or 20 years operational and leaders experience in information technology and security.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Tags: Automation AWS Cloud Computer Science DevOps IAM IDS Incident response IPS Log analysis NIST Risk management SIEM

Perks/benefits: Career development Team events

Region: North America
Country: United States
Job stats:  3  1  0
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