Junior Delivery Manager (Cybersecurity)

Singapore

Full Time
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Horangi Cyber Security
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Posted 2 weeks ago

Building a Safer Cyberspace
At Horangi, we’re passionate about building a safer cyberspace and creating software that solves challenging cybersecurity problems. Horangi focuses on building partnerships with our customers, developing an understanding of their business goals and building a security strategy that helps achieve their objectives. Horangi’s personnel have extensive engineering experience and strong background in penetration testing, incident response and strategic consulting including both large multinational networks and small organizations with focused missions. We enjoy solving tough security problems and we are eager to find new challenges and build new relationships. 
The Role
As a Junior Delivery Manager, you will play a crucial role in managing client communications and logistics surrounding the delivery of our services. You will be expected to maintain existing client relationships by ensuring the quality of our project engagements. You will work closely with the Director of Offensive Services on the utilisation and management of consultants and also supporting Sales on building their sales pipeline.
We are looking for individuals who are self-motivated and are able to take initiative in reviewing the delivery engagement process and providing a better experience for our Corporate and Enterprise clients. You will be involved in making informed decisions at every stage of the delivery engagement and serve as the point-of-contact for internal business units and clients. 

Job Scope

  • Liaise with clients on current and upcoming project engagements
  • Review completed project engagements and gather feedback from clients
  • Develop and maintain strong working relationships with clients to help increase the revenue stream outside of new business
  • Work closely with Sales, CyberOps and Delivery to plan for suitable resource to manage client expectations 
  • Work with Sales, CyberOps and the client to produce proposals and statements of work
  • Support the Director of Offensive Services in reviewing the capacity and utilisation of CyberOps and assist the Management to report to the business on revenue, resource and business risk
  • Work closely with all areas of the business, specifically CyberOps and the Sales to identify and implement continuous improvement to our service and delivery to meet clients’ expectations
  • Manage change requests and escalate commercial issues as appropriate to the Director of Offensive Services 
  • Continually review delivered projects for clients to support Sales in recognising income and invoicing matters
  • Ensure that internal compliance status is maintained and assist in the implementation of any future compliance requirements

The Ideal Unicorn #SGUP

  • Fresh graduates are welcomed 
  • Good culture fit in a startup environment
  • Must be confident at making important decisions on a daily basis
  • Excellent customer service skills
  • Professional approach to all aspects of their role both internally and to clients
  • Excellent written and verbal communication skills
  • Good time management skills
  • Ability to influence key stakeholders
  • Able to identify and resolve potential conflict within internal teams and external clients and to escalate when necessary to the respective business units 
  • Prior understanding of Information Security is an added bonus

Who we areHeadquartered in Singapore, Horangi is the leading Cybersecurity company in South East Asia securing companies by offering best-in-class products and services backed by a team of global cyber security experts.
Horangi helps businesses to continually assess, understand, communicate and address their cyber security risks. We empower our customers with easy to understand tools and seamlessly integrate cybersecurity expertise through our offerings. Established since 2016, we have been solving cyber security challenges for technology companies in Asia, from early stage startups to unicorn companies like GoJek, PropertyGuru and Ninja Van.
Horangi’s personnel have extensive engineering experience and a strong background in penetration testing, incident response and cyber strategy management including both large multinational companies and hyper-growth technology startups. We enjoy solving tough security problems and we are eager to find new challenges while building strong relationships with our customers, partners and teammates.
Job tags: Incident response Penetration testing Strategy