Director of Incident Response

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that protect enterprises from sophisticated bot attacks, fraud, and account abuse. Today we verify the humanity of more than 15 trillion interactions per week for some of the largest companies and internet platforms. 
Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to helping protect companies (and in turn, their customers) from both revenue and reputation risk caused by malicious bots. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive benefits and day-to-day culture in order for every human to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many). 
The HUMAN R&D team is pivotal to our mission. They are the ones uncovering and fighting bot operations like PARETO, ICEBUCKET, 3ve, and Methbot. HUMAN supports our R&D humans by strongly valuing deep work and flexibility. Company-wide meeting-free Fridays gives you uninterrupted time to work on your projects. Additionally, this team is encouraged to participate in R&D Research Friday - a designated half day each week dedicated to trying new ideas and personal career development. HUMAN is fully committed to flexible working arrangements, or as we call it, work from anywhere, anytime. All of this is to ensure our humans are able to do the best work of their lives. 
We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN.  
You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission. 
We’re looking for an expert (5+ years) security professional to lead our newly created investigations team. You will develop and lead a cybersecurity operations function with a global impact on HumanSecurity, service ventures, partners, and customers.

What you'll do:

• Oversee and guide the incident response activities, providing technical leadership and hands-on response.
• Analyze existing and emerging threats and provide assessments and recommended actions to leadership to facilitate their understanding of emerging risks.
• Research and deploy new technologies to support business objectives related to security detection and response
• Design and implement new detection technologies along with playbook development and threat hunting.
• Collaborate with engineers to enhance cloud (IaaS, SaaS, etc.) based security detection and response
• Update, modify, and improve existing security detection, automation, and response programs.
• Manage an MDR vendor 
• Develop and maintain documentation on all custom solutions
• Regularly review and verify existing metrics to ensure accuracy and quality; annotate existing metrics to improve user understanding.

What you’ll bring:

• Excellent communication skills and practised ability to influence peers, customers, and project teams to make security-minded decisions
• Expert systems and network administration skills, IT operations
• Expert in computer security incident handling
• Expert knowledge of computer security forensics and security vulnerabilities; deep Information Security knowledge and awareness of ongoing threats
• Some scripting/coding abilities (Python, Regular Expressions) 
• A solid understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks).
• Experience with Linux/UNIX systems and the best practices for securing applications and data on those stacks
• Infrastructure-as-a-Service platforms ( Amazon Web Services, GCP)
• Agility and flexibility to pitch in where needed and function with a high level of ambiguity and change
• Ability to creatively solve complex problems in high-stress situations and tight timelines while delivering results with a tight-knit global team

Life at HUMAN
HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is. We are on a mission to safeguard the internet for everyone, so we welcome all individuals to share their unique experiences and perspectives as we fight against cybercrime together.
With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, with teams in Tel Aviv, London, Victoria, San Mateo, Miami, and Virginia we trust our Humans in choosing where they work and how they work. The benefits package we provide reflects our remote-first culture and our commitment to our Humans’ personal career development, which includes annual stipends for home office setup, wellbeing, and learning & development. We also offer weekly lunches, flexible time off, no-meeting Fridays, HUMAN days, sabbatical programs, and so much more.
We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.If you are an individual with a disability or special need that requires accommodation, please contact us directly.