Manager, Cyber Security

Rackers:  Valued members of a winning team Our employees, affectionately called “Rackers,” are our true strength and differentiator. As valued members of a winning team on an inspiring mission, Rackers make a real difference for our customers. It’s why we’re frequently recognized as an employer of choice by global industry-leading programs, including Great Place to Work, Forbes and Fortune.  They embody our Core Values, demonstrating that Fanatical Experience is: ·          Excellence. We are an accountable, disciplined, high-performing company with proven results.·          Customer-driven. We are proactive, collaborative and committed to success for our customers.·          Expertise. Rackers are passionate learners who are embedded in our customers’ businesses to provide unbiased solutions.·          Agility. We adopt new technologies and evolve services to meet customers where they are in their journey.·          Compassion. We’re one team doing the right thing for our customers, communities, and each other. Position Overview: As our Manager, Cyber Security you will oversee and coordinate global logical security efforts across the company, in collaboration with several other departments. Those efforts include information technology, human resources, communications, legal, facilities management and other groups, and will identify and operationalize security initiatives and standards. You’ll supervise between 1 and 5 direct reports, who are either Security Engineers or Architects, with CISSP certifications and equivalent experience. Work Location:  You’ll work at our headquarters, fanatically known as the Castle, located in San Antonio, TX.   Key Duties and Responsibilities:            ·       Participates in business continuity planning, data loss prevention and fraud prevention. ·       Responsible for a variety of security initiatives and vendors that safeguard the company's assets, intellectual property and computer systems. ·       Identifies security architecture, protection goals, objectives and metrics consistent with corporate strategic plan. ·       Manages the development and implementation of global security policy, standards, guidelines and procedures to ensure ongoing maintenance of security. ·       Oversees incident response planning as well as the investigation of security breaches and assists with disciplinary and legal matters associated with such breaches as necessary. ·       Works with outside consultants as appropriate for independent security audits.  Required Knowledge, Skills, and Abilities:         ·       Expert knowledge of security intrusion methods, detection and prevention. ·       Expert Knowledge of standards, security controls, information technology and information security. ·       Excellent management, communication, documentation, prioritization and change management skills. ·       Expert Knowledge of pertinent law and the law enforcement community. ·       Strong skill set on current intrusion methods and prevention. ·       Ability to communicate technical info and ideas so others will understand. ·       Ability to make appropriate decisions considering the relative costs and benefits of potential actions. ·       Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. ·       Ability to coach and motivate less experienced team members to achieve their goals.·       Ability to successfully work and promote inclusiveness in small groups. ·       Ability to provide FANATICAL support. Preferred KSA: Should understand the compliance, legal and ethical obligations that organizations should have with respect to logical security, personally identifiable information, data protection, etc Experience/Education:·       Minimum of 8 years’ experience in Logical Security. ·       Experience leading and directing, related to planning, developing and implementation of technical security systems, controls and practices.·       Experience within a technical background, and be able to understand network, operating system, database and application development design and support. These skills are critical for the individual to be able to analyze issues and recommend solutions for the detection, remediation and prevention of security vulnerabilities. ·       Bachelor’s degree, or equivalent experience required·       CISSP certification required (or near-term plan for attaining certification)
About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.