Customer Success Engineer
DeepSurface Security is a Portland-based startup making a difference in the world of information security. We're a team of self-starters with deep expertise. We move fast, but with discipline, and rely on team members to listen, think, and then build the best products for our customers. If you love working in teams, take a high degree of initiative, and have a history of extreme ownership, then we'd love to meet you.
We are looking for a Customer Success Engineer to support our cybersecurity application, DeepSurface.
The responsibilities of this position are a unique blend of pre-sales engineering, implementation support, and ongoing product support.
The ideal candidate will have several years of experience in technical support, Windows systems administration, product support, and some linux skills. This position requires solid writing and organizational skills as well as someone who can be sensitive to the customer’s needs can develop warm customer relationships.
We are looking for a candidate who thrives in a collaborative environment with team players, has the ability to take initiative and produce results, has the ability to collaborate effectively with a talented team, and has the ability to suggest and carry out practical actions to deal with issues.
We have great benefits, a very flexible work environment, and commitment to hiring diversely.
Join us now to define our Customer Success Engineering group!