Compliance Service Delivery Analyst

COMPANY OVERVIEW:

Ntirety provides Multi-Cloud Managed Solutions that enable IT to shift from managing operational risk to creating a future-ready, agile enterprise. Ntirety is THE only Managed Solutions Provider for multi-cloud solutions with guaranteed business outcomes. Our solutions are backed by the industry’s first and only Guidance Level Agreements (GLAs): actionable insights that improve mission-critical application security, cost, and agility. Our engineers in North America, Europe, and Asia deliver solutions that shift tactical Enterprise IT operations to business transformation for thousands of global customers. With fourteen data centers around the world, Ntirety also ensures strict compliance to PCI, HITRUST, HIPAA, FERPA, and GDPR guidelines and regulations.

We are first and foremost a service company, enabled by technology… not the other way around. We believe that service is the core to creating a vibrant, “built-to-last” organization. Ntirety believes in fostering our team’s skills and experience to constantly enhance the services we deliver to our customers.

For more information about Ntirety, please visit www.ntirety.com.

Requirements

POSITION PURPOSE:

Ntirety is seeking a Compliance Service Delivery Manager to join our team. The Compliance Service Delivery Manager role is to deliver ongoing Compliance as a Service (CaaS) to Ntirety customers. The successful candidate will work with client personnel to help develop a compliance program and/or analyze, evaluate, and enhance their information systems facilitating their business internal control process.

The Compliance Service Delivery Manager will use their theoretical and practical knowledge of Security Standards, HIPAA and HITRUST for the HealthCare sector, PCI and Sarbanes-Oxley for the financial sector, and domain aligned like ISO27001 and SSAE 18, to develop, implement, and deliver the measurable requirements necessary to develop and implement policies, processes and procedures for customers and audit them against those requirements. The Compliance Service Delivery Manager will work with the relevant internal and external entities Clients and/or Partners to ensure all compliance criteria, whether on the international scale (such as GDPR) or local scale (such as municipal environmental permits and reporting) is met.

The Compliance Service Delivery Manager will work with Ntirety Business Units/Product Management to ensure customer’s service offerings are compliant. The tasks also include conducting regularly scheduled audits on internal systems and assisting third-party audits as required in order to maintain certifications and compliance certificates. The Compliance Service Delivery Manager develops, implements, maintains, and oversees enforcement of customer security policies and procedures and also plans and implements system security administration and user system access based on industry-standard best practices and compliance requirements.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Develop, implement and monitor a strategic, comprehensive enterprise information security, compliance, and IT risk management program for customers to ensure the integrity, confidentiality and availability of information owned, controlled or processed
• Develop, maintain and publish up-to-date security and compliance policies, standards and guidelines, and oversee training and dissemination of policies and practices for customers
• Create, communicate and implement for customers a risk-based process for vendor management, including assessment and treatment for risks
• Provide high quality professional management of audit engagements/projects and understand Ntirety’s service offerings and identify potential opportunities to improve such service offerings
• Maintain relationships with client management to manage expectations of service, including work products, timing, and the value to be delivered.
• Respond to security and compliance queries from customers or partners
• Support customers’ compliance needs by delivering an exceptional customer experience
• Perform risk based internal audits and assessments for customers
• Document and test Information Technology controls for customers using Governance, Risk and Compliance tools
• Manage customer compliance risk registers and assignments

DESIRED MINIMUM QUALIFICATIONS:

• 5+ years of experience in a combination of compliance, risk management, information security and IT jobs
• Experience and expert understanding of Governance, Risk and Compliance processes
• Experience developing information security policies and procedures
• Demonstrated Knowledge and understanding of relevant legal and regulatory requirements, such as SSAE 18, Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry/Data Security Standard (PCI-DSS), HITRUST, ISO 27001, the EU General Data Protection Regulations (GDPR), California Consumer Privacy Act (CCPA), NIST 800-171, the Cybersecurity Maturity Model Certification (CMMC) framework
• General knowledge of IT audit and risk management / assessment process
• Displays intellectual curiosity, innovation, creativity, persistence, commitment, passion and optimism
• Excellent oral and written communication skills
• The ability to build strong client relationships at all levels of an organization from business owners through the C-level management suite
• Self-motivated, results driven individual requiring minimal oversight that can work to accomplish goals in a collaborative environment
• Willing to learn and dive into new areas of regulatory compliance
• Must be flexible regarding program schedule changes and be willing to adapt to these changes in order to fulfill program deadlines
• Must be able to operate in a very dynamic and high productivity environment
• Must be able to identify potential sales opportunities for Ntirety customers that may complement CaaS
• Professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials
• Prior experience working for a service provider
• An understanding of the Managed Security Services business model
• Highly professional with ability to work in challenging, diverse and evolving client environments
• Able to discuss and resolve audit issues and recommendations with client management.
• Demonstrate a thorough understanding of complex information systems and apply it to client situations.
• Experience with Federal Risk and Authorization Management Program (FedRAMP) or ability and willingness to train to this compliance objective for the team
• CISSP certification or ability and willingness to achieve as part of career growth goals
• CCIP/EU and or CCIP/US certification or ability and willingness to achieve as part of career growth goals
• Working knowledge of GRC tools such as LogicManager or similar
• Ability to uncover opportunities for businesses to improve their Compliance and Cybersecurity postures

PREFERRED SKILLS:

• Professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials
• Prior experience working for a service provider
• An understanding of the Managed Security Services business model
• Highly professional with ability to work in challenging, diverse and evolving client environments
• Able to discuss and resolve audit issues and recommendations with client management.
• Demonstrate a thorough understanding of complex information systems and apply it to client situations.
• Experience with Federal Risk and Authorization Management Program (FedRAMP) or ability and willingness to train to this compliance objective for the team
• CISSP certification or ability and willingness to achieve as part of career growth goals
• CCIP/EU and or CCIP/US certification or ability and willingness to achieve as part of career growth goals
• Working knowledge of GRC tools such as LogicManager or similar
• Ability to uncover opportunities for businesses to improve their Compliance and Cybersecurity postures

Benefits

Ntirety is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA).

Ntirety offersacompetitivesalaryandbenefitsincludingPaidTimeOff, FREE Medical to Employees, Dental,retirementplan with 401(k) match, andmuchmore.Ifyouareinterestedinjoiningaprofitable, growing,anddynamiccompany,wewanttohearfromyou! Ntirety isanEqual OpportunityEmployeranddoesnotdiscriminateonthebasisofrace,color,religion, sex,age,nationalorigin,disability,veteranstatus, sexualorientation,oranyother classificationprotectedby Federal,Stateorlocallaw.

Ntirety thanks all candidates for their interest; however, only shortlisted candidates will be contacted.