Cyber Claims Adjuster

We’re united by a mission: to make the world a safer place. Corvus Insurance uses novel data and artificial intelligence/machine learning to achieve better insights into commercial insurance risk. Our software empowers brokers and policyholders to better predict and prevent complex claims through data-driven tools and Smart Commercial Insurance® policies. This allows us to reduce or eliminate the impact of adverse events, creating a safer world for everyone. Drawing inspiration from the intelligent, tool-building corvid family of birds, we are a team of high-flying collaborative builders. We’re excited to meet you. Spread your wings, and soar with us.

Corvus is seeking a Cyber Claims Adjuster to join its growing team reporting to its Claims Manager and working alongside the Risk + Response team. This individual should have significant experience handling claims and a familiarity with the breach response process. 

This role will allow the individual to shape their career in the cyber industry while simultaneously shaping a growing InsurTech startup with Corvus. Prepare to work alongside talented individuals to assist in building procedures and programs to effectively handle breach response and improve the claims handling experience.  The individual should be highly motivated and excited to build thought leadership in the cyber claims industry. 

Role Specific

• Work closely with clients, external legal advisors, specialist vendors, market leaders and brokers ensuring that the highest standards of service are maintained.
• Candidate will be accustomed to the handling of Cyber and Tech claims and will have a working appreciation of the practical application of first and third-party coverages, reserving evaluations, cyber risk management considerations and, the roles and responsibilities of vendors that are typically utilized following a cyber claim notification.
• Liaise with respective Underwriters, Claims Manager and Legal Manager on wording/policy issues, expert panels and provide claims info.
• Attend client meetings as appropriate.

Risk Management

• Accountable for the effective management of owned risks or controls as detailed in the company’s Risk Framework.
• Works with your manager to ensure that risks associated with own role are understood and managed.
• Assists in identifying and implementing processes to control risks particularly with own role.
• Responsible for reporting any existing or new risks, as well as significant control failings/weaknesses or events that may arise, to the underwriting team or your manager.

Compliance

• Maintains an understanding of and complies with all relevant FCA / PRA / Lloyd’s regulatory requirements and other relevant regulatory requirements.
• Complies with all relevant company policies and procedures at all times.

Conduct

• In performing your role, you are required to pay due regard to the interests of Corvus’ customers to ensure they receive fair treatment at all times.
• Data Entry, Recording & Reporting
• Accurately maintains and shares data in accordance with company data governance policies

Internal Relationships:

• Underwriting
• Operations
• Legal
• Executive

External Relationships:

• Lloyd’s
• Asta
• AFG/Neon
• Consortium Partners
• Brokers
• Other (re)insurers

Competencies: 

• Excellent oral and written communication skills.
• Exceptional attention to detail.
• Reliable, determined, hardworking and ambitious.
• Self-driven and highly motivated - ability to work individually as well as part of a team.

Experience:  

• 2+ years’ experience as a Lloyd’s claims adjuster in a lead/agreement party role.
• Specific and relevant cyber experience preferable.
• Knowledge of CLASS/ECF 2 and claims reporting systems preferable.
• Experience with Excel, Word and PowerPoint preferable.
• Prior insurtech experience preferable.

Qualification/Course Requirements:

• Professional (CII) and/or legal qualification is an advantage but not essential.

Our Commitment

Corvus provides a seriously safe nest for people who come from all paths. Our flock represents a variety of backgrounds, perspectives, and skills. Although confidence can sometimes hold us back from applying for a job, we believe there's no such thing as a 'perfect' candidate.  Corvus is a place where everyone can soar. So however you identify and whatever background you bring, please apply if this is a role that would make you excited to come into work every day.  And please check out what it's like to be a Corvid and our amazing benefits: https://www.corvusinsurance.com/life-at-corvus 

Corvus is committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation with our hiring process due to a disability, contact us at careers@corvusinsurance.com. 

Disclaimer: Bird puns are highly encouraged!