Director of Security Operations

Director of Security Operations
BlackCloak’s mission is to protect high-profile individuals and corporate executives in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from malicious hackers, privacy leaks, and identity theft. If you are passionate about cybersecurity & privacy, then keep reading. This may be your next great opportunity.
As the Director of Security Operations, you will be reporting to the Chief Information Security Officer. You should be the type of person who enjoys having your hands in a little bit of everything and keeping a fast pace. You should be flexible to shifting priorities and the needs of the larger team to accomplish goals. For example, on a typical day, you may work on anything from mentoring the Security Operations Team to assisting with client related issues or onboarding new clients.
If you are looking to excel in a fast-growing company to advance your Information Security career, please apply.

What you will do

• Interface with clients to remotely onboard them onto the BlackCloak Platform.
• Answer client inquiries, alerts, incidents, and questions.
• Lead and mentor a team of cybersecurity analysts.
• Respond to security alerts, assess the risk and deliver mitigation responses.
• Maintain total command and awareness of the security ticket queue.
• Run network vulnerability assessment scans of customer infrastructure.
• Communicate vulnerability and threat assessments to clients.
• Own the continuous development of the Incident Response Program.
• Manage on-call rotations and scheduling.
• Provide post-onboarding support to customers through periodic touchpoints as needed in a timely and professional manner.
• Participate in knowledge transfer sessions, product training and other strategic initiatives as needed.
• Maintain working knowledge of BlackCloak’s solutions, platform features and best practices.
• This position does not have a standard 9 a.m. to 5 p.m. schedule.  It will require occasional time on nights and weekends to address client incidents, onboardings and issues.

What you need to be successful

• 4 year college degree preferred or relevant work experience
• The ideal candidate will have close to 5 to 7 years of experience in an information security/cybersecurity role and at least 2 years of experience leading a SOC. 
• Industry recognized information security certifications a plus: CISSP, GIAC, OSCP, Security+
• Prior experience managing an IT help desk is a plus.
• Penetration and vulnerability testing experience.
• Windows and macOS forensic investigation and vulnerability management experience.
• Technical knowledge of operating systems such as Windows, macOS, iOS, Android, Linux.
• Operate independently and efficiently to manage multiple tasks and priorities simultaneously and successfully.
• Strong communication skills and ability to interface with customers.

Why You Want to Join BlackCloak
BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment.  BlackCloak is headquartered in Orlando, Florida and has a remote workforce throughout the U.S.  
Benefits 100% Remote100% paid medical premium for employees 401k matchCompany Equity PTO and Sick Leave Holidays Multiple off-site events throughout the year In-home office stipend   
Learn More about Us
Website: https://blackcloak.ioLinkedIn: /blackcloakTwitter: @BlackCloakCyberWhite Paper: https://bc.blackcloak.io/executive-cybersecurity-whitepaper